Head IP Incident Management
Head IP Incident Management
Posted on :
07-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
HiringHead IP IncidentManagement for one of the largest Telecom Company at Hyderabad !!
Our client isa British multinational telecommunications company
Designation :Head IP IncidentManagement
Job Role:
- Responsible to maintain PAN India IP Network under IncidentManagement activities of all the circles.
- Manage 24X7 INM Shift operations to handle P1 till P5Network incidents effectively.
- Working on Repetitive Fault Analysis deriving ProblemManagement scope.
- Suggesting and implementing IP network design changes toachieve network resiliency.
- Monitoring IP Network Performance and maintaining Key IPKPIs as pre SLA.
- Maintaining database of IP Network Topology and CriticalWAN/NNI link detail including transmission detail.
- Ensure 100 adherence to INM process ISO 20K & ISO 27Kcertifications.
- Provide Necessary support to Vendor teams during consolidationproject.
- Continuous focus towards process improvement throughautomation implementation.
- Build the most efficient team by :
- Enhancing Employee Engagement.
- Skill building.
- Cross domain knowledge sharing.
- Goals settings and reviews along with feedback.
- HSW awareness and regular programs.
Requirements
Competencies:
- Overall 15 years of experience in managing telecom networks.
- Minimum 5 years of proficient experience in IP domain.
- Minimum 5 years of experience in Telecom service domain likeRAN & CORE (expected).
- Must have strong competence level and handson experience ofIP MPLS technology and IP protocol like BGP OSPF ISIS VPN.
- Experience in handing various IP equipment like RoutersSwitches and Firewalls.
- Should have experience in managing various vendor platformin IP domain like Cisco Nokia Huawei Juniper.
- Must be having certification on Cisco/Juniper likeCCNA/CCNP/JNCIA/JANCIP or any equivalent industrial standard certification onIP domain.
- Should have knowledge of handling NMS of IP network likeNokia SAM server Huawei U2000.
- Strong Understanding & knowledge in network troubleshootingconfiguration management and system integration.
Technical Qualification:
- Masters/Bachelors in Engg (E&TC Preferred).
- IPMPLS IP protocol (BGP ISIS OSPF MPLS) Quality ofservices 2G/3G/4G technology SDN and NFV platforms.
- Industry standard certifications such asCCNA/CCNP/JNCIA/JNCIP/JNCIA.
- Should have knowledge of ITIL process
Employment Type
Full-Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
