Patient Registration Representative - Administration Madisonville
Patient Registration Representative - Administration Madisonville
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
Summary
Job Summary
Responsible for the registration of all patients accessing services with emphasis on patient access/satisfaction insurance/demographic verification and accuracy and point of service collection while maintaining confidentiality professionalism and ethics continuously.
Job Responsibilities
- May visit patient rooms to gather needed insurance and financial information.
- Confirms eligibility and verifies insurance benefits.
- Ensures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately.
- Responsible for obtaining and documenting required precertification for outpatient testing obtained by the physicians office.
- May schedule appointment times using computerized scheduling programs..
- Explains financial responsibilities for services received payment options and collection procedures to patients and/or parties responsible for payment.
- Counsels patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate.
- Accepts payments and copays.
- May move patients to and from the department by escorting using stretchers and wheelchairs.
- Communicates effectively with insurance companies external agencies patients physicians and team members.
- Verifies insurance coverage presented by the patients.
- Communicates with referring facilities regarding patient transfers and in conjunction with nursing coordinates hospital wide bed control functions to provide the optimum placement of patients.
- May perform bed control duties including reviewing unit census in coordination with Environmental Services Supervisor and House Supervisor to determine patient placement (includes Do Not Announce patients) monitoring assigned bed tab to place rooms within designated time frame and maintaining bed control log with assignment and placement issues.
- Takes reservations from physicians and their office staff and maintains a log of scheduled and unscheduled patients requiring bed placement.
- Answers internal and external calls; takes requests for patient information dispersing the information with accountability to all regulatory entities and according to the facilitys policies and procedures scheduling outpatient appointments and testing accordingly.
- May serve as a lead registrar on shift or super user of a particular admitting area.
- May serve as a mentor for new team members.
- May assist with special projects and serve as a lead for committees within the department focused on process improvement and accountability.
- May provide problem solving and troubleshoot on system errors and reports issues and/or routes to System Administrators.
Qualifications
- High school diploma General Equivalency Diploma (GED) or higher preferred
- A minimum of 2 years relevant experience preferred
- BLS Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position
Skills and Attributes
- Requires critical thinking skills and decisive judgment.
- Works under minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Excellent interpersonal organizational and problem solving skills.
- Requires indepth skills and knowledge of the specialized concepts practices and procedures in the area of specialization.
- Utilizes indepth knowledge of the specialization as well as business needs to recommend appropriate action.
Physical Demands
- Standing: Occasionally
- Walking: Occasionally
- Sitting: Frequently
- Lifting 025 lbs: Rarely
- Lifting 2575 lbs: Never
- Lifting over 75 lbs: Never
- Carrying 025 lbs: Rarely
- Carrying 2575 lbs: Never
- Carrying over 75 lbs: Never
- Pushing/Pulling 025 lbs: Rarely
- Pushing/Pulling 2575 lbs: Never
- Pushing/Pulling over 75 lbs: Never
- Climbing: Rarely
- Bending/Stooping: Rarely
- Kneeling: Rarely
- Crouching/Crawling: Rarely
- Reaching: Occasionally
- Talking: Frequently
- Hearing: Occasionally
- Repetitive Foot/Leg Movements: Never
- Repetitive Hand/Arm Movements: Frequently
- Keyboard Data Entry: Frequently
- Running: Never
- Vision: Depth Perception: Frequently
- Vision: Distinguish Color: Frequently
- Vision: Seeing Far: Frequently
- Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY We conduct ourselves with a high level of responsibility reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT We value and accept the unique talents and contributions of every patient customer and team member in the Owensboro Health community.
TEAMWORK We build a spirit of connectivity and fellowship by striving together to overcome obstacles surpass goals celebrate accomplishments and plan the future.
INNOVATION We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE We focus on service to patients customers and team members by anticipating their needs thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE We reach beyond basic expectations to expand our knowledge and awareness produce exceptional work and provide outstanding service.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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