Director of Product Management Access to Credit
Director of Product Management Access to Credit
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Job Description
Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting toptier talent and leveraging cuttingedge technology were redefining consumer credit for the better. Sound like a mission you can get behind
The impact youll make in this role:
Mission Lane is currently seeking a dynamic and customercentric Director of Product Management to lead our teams efforts in enhancing credit access for both current and prospective customers. In this pivotal role you will be responsible for guiding the team in shaping and implementing a vision strategy and roadmap for expanding credit offerings at the optimal time and in the appropriate amounts to support customers on their financial journeys. Mission Lane utilizes credit access as a tool to assist customers in their financial advancement while simultaneously generating business value to foster expansion of our companys goals and mission.
As the leader of this space you will develop innovative mechanisms to responsibly expand credit access ensuring we grow with our customers while also identifying new ways to reach and serve potential customers. You will balance risk opportunity and business impact to create scalable solutions that drive customer acquisition engagement and longterm financial success. You will work closely with crossfunctional teamsincluding data science risk engineering and designto build products that unlock financial opportunities and foster lasting customer relationships.
As the Director of Product Management you will:
- Shape and drive the product vision and strategy Lead the strategy and for expanding credit access to prospective and existing customers ensuring they receive the right amount of credit at the right time to support their financial growth and our business objectives.
- Lead and inspire a highperforming team Manage and develop a team of product managers fostering a culture of curiosity & analytical rigor through test and learning with customer obsession.
- Leverage credit insights to drive innovation Partner with credit and data science teams to understand credit models and policies using these insights to build innovative customercentric experiences and reshape how we think about credit access through our customers lifecycle.
- Be the voice of the customer Deeply understand customer needs behaviors and pain points through research and data. Advocate for customercentric solutions that enhance their financial journey and build longterm trust.
- Champion fairness and transparency in credit Advocate for clear responsible and customerfirst credit experiences that empower individuals to make informed financial decisions.
Youll thrive in this role if you have:
- Proven leadership in product management 610 years of experience in product management with at least 2 years leading and mentoring teams.
- Customerobsessed mindset Passion for building fair transparent and customerfirst experiences that drive longterm financial growth.
- Deep experience in credit lending or financial products Strong understanding of credit access financial services or riskbased decisioning. Experience working with credit models or policies is a plus.
- Strong strategic and analytical skills Ability to balance business impact risk and customer needs while making datadriven decisions.
- Strong collaboration and communication skill Proven ability to work effectively with across technical and nontechnical partners and influence stakeholders at all levels.
Bias for action Ability to drive in a fastpaced environment making thoughtful decisions with imperfect information.
Compensation
Base Salary: $169000 $207000 USD
Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience education certification(s) training skills and competencies related to the role. Mission Lane also offers a comprehensive benefits plan which includes unlimited paid time off 401(k) match a monthly wellness stipend health/ dental/ vision insurance options disability coverage paid parental leave flexible spending account (for childcare and healthcare) life insurance and a remotefriendly work environment.
About Mission Lane:
Founded in December 2018 Mission Lane is a purposedriven fintech company based in the U.S. with headquarters in Richmond Virginia.
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesnt have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have lessthanperfect credit scores or no scores at all. We decided this just wouldnt do.
In partnership with our sponsor banks we offer credit cards under the Mission Lane brand name with better clearer terms and a more refined customer experience than the alternatives available to people working hard to improve their credit.
To date over three million consumers have chosen Mission Lane earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.
Mission Lane has cumulatively raised over $600 million of equity from leading investors including Invus Opportunities QED Investors LL Funds funds affiliated with Oaktree Capital Management and other leading investors.
Interested in learning more Check outThe Mission Lane Junction for articles on culture credit and community andThe Mission Lane Newsroom for media mentions.
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At Mission Lane were committed to a workplace built on respect and dignity where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger and we intentionally foster an inclusive environment where employees feel valued respected and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race color religion sex national origin age disability genetic information sexual orientation gender identity or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons as required by law. Applicants can initiate an accommodation request by contacting .
Mission Lane is not sponsoring new applicant employment authorization and please no thirdparty recruiters.
Each Laner is responsible for keeping Mission Lane informed of their primary work location within the United States. Changes to a Laners work location may result in changes to certain benefits based on local policies and requirements. If a Laner desires to move to an approved state within the US we ask that they notify People Operations at least 30 days prior to moving.
Required Experience:
Director
Employment Type
Full Time
