Host

It all began in my kitchen Sarabeth

Sarabeths began as a tiny bakerykitchen in 1981 whereSarabeth Levine sold her preserves and baked goods. Quickly gaining popularitythe store began to serve breakfast and lunch along with the original preservesand baked goods that landed Sarabeths on the map.

Today Sarabeths has four locations in Manhattan andseveral others around the world. Renowned for our popular brunch we have alsobecome well admired for our take on contemporary American cuisine at dinnerlively happy hours and private events. Wetake great pride in creating a memorable experience for each guest with genuinehospitality and exceptional cuisine.

The Opportunity

Hosts are the face of the restaurant. They areresponsible for warm greetings and fond farewells providing excellent care andservice from the moment a customer walks in to the moment they walk out.

What Youll Be Doing

• Answering phones in a polite and hospitable manner taking reservations and guest requests and answering guests questions.
• Handling the reservation system to make guests checkin and seating as smooth as possible.
• Maintaining updated table information in the reservation system
• Conveying all appropriate guest information to managers staff and chefs (e.g. VIPs special occasions special requests etc.
• Managing restaurant wait list during high volume to accurately set guest expectations.
• Maintaining a clean and orderly host stand and entrance area. Cleaning and sanitizing high touch points in the restaurant.
• Greeting every guest as they enter the restaurant in a friendly and welcoming manner.
• Offering assistance to our guests with coats bags strollers etc.
• Accommodating guest requests whenever possible.
• Offering a warm farewell and thank you to every guest as they leave the restaurant.
• Immediately notifying management of any guest complaints including any interactions with a guest that leads the host to believe that the guest is not 100 happy with their visit.

Requirements:

• A minimum 1 year of Host experience in a wellrated restaurant.
  
• A true passion for hosting helping to create an environment where people not only have fun but feel relaxed welcome and connected.
• A genuine nature; able to comfortably engage in natural dialogue with guests.
• The ability to speak warmly and clearly in person and on the telephone. The inclination to be helpful provide information and answer questions.
• The ability to multitask and prioritize while focusing on etiquette and conveying a sense of calm and welcoming.
• Experience with restaurant reservation systems and point of sale systems.
• Commitment to maintaining availability that aligns with needs of the business

Sarabeths is proud to be an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environmentfor all employees.