Who are we Transportation One is a wellestablished with 15 years in the transportation industry that is laser focused on a service centric based operating model. Transportation One has achieved great success in the companys history servicing blue chip Fortune 500 customers. We primarily focus on Retail Food & Bev CPG and OEM verticals. As we continue to expand we are looking to grow our Key Account Management team. Job purpose As the Key Account Manager you will own develop and execute the growth strategy of a portfolio of validated customers. You will be responsible for understanding the overall company budget and held accountable to your own personal portfolio contribution. You will implement and tailor solutions to increase revenue add value and maximize profitability throughout customers supply chains. You will utilize team resources and management to ensure the optimal customer experience. An A attitude and entrepreneurial spirit is needed to succeed in this dynamic company environment.
Duties and responsibilities - Develop implement and execute customer specific revenue growth strategy
- Comprehension of annual company budget and full ownership of personal portfolio contribution
- Actively manage all contractual and transactional revenue opportunities
- Own and execute customer RFP strategy and process
- Develop and maintain customer relationships with key customer contacts at multiple levels across all departments
- Continuously analyze data looking for trends that impact customers business
- Plan organize and facilitate quarterly business reviews and other customer facing meetings
- Own overall A/R health
- Comprehend customer contracts and payment terms
- Ensure operations team are meeting expectations set by the customer
- Ensure that customer specific KPIs are exceeded (customer scorecard)
- Utilize innovative resources to find solutions to problems affecting the business
- Promote collaboration with Carrier Sales team to optimize customer experience
- Manage teams overall roles and responsibilities and ensure that the work load is balanced
Qualifications - Clear and confident communication
- Minimum 3 years experience in 3PL required
- Exposure to business development preferred
- Customer facing experience required
- Bachelors Degree
- Strong problem solving skills
- Market knowledge
- Strong negotiation skills
- Ability to work in a team environment while also delivering independent results
- Strong ability to persuade motivate and influence others
- Detail oriented and ability to multitask
- Ambitious and enthusiastic attitude
Benefits - PTO(PaidTimeoff)Companyholidays
- Medicaldentalandvisionhealthcare
- CompanypaidshorttermdisabilitylifeandAD&Dinsurance
- Companypaidmaternityandpaternityleave
- 401kwithcompanymatch
- Companyprovidedonsitegymmembership
Compensation Compensationforthisrolewillrangebetweencommission. Working conditions General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10 of the time. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise dust etc. Work is generally performed within an office environment with standard equipment available.
EEO Statement Transportation One is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or other protected category.
| Required Experience:
Manager