Assistant Manager Social Media
Assistant Manager Social Media
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Job Description
TITLE:Assistant Manager Social Media
DEPARTMENT:External Affairs & Marketing
REPORTS TO: Director Brand & Content Marketing
STATUS:Fulltime Exempt
SALARY:$60000
SUMMARY
Are you a social media expert with an agency background who is skilled in turning creative ideas into impactful campaigns Do you thrive in a fastpaced collaborative environment where every post has the potential to make a realworld impact Shedd Aquarium is looking for a passionate Assistant Manager Social Media to take the reins in amplifying our voice across social platforms driving engagement and sharing our mission with the world.
As a key player in our marketing team youll be responsible for executing innovative datadriven social media strategies that elevate Shedds brand and conservation efforts. Youll have the opportunity to collaborate across departments manage dynamic campaigns and bring our story to life through creative digital content. This role is perfect for someone with agency experience who thrives on highimpact projects and wants to make a tangible difference in a missiondriven organization.
Why Shedd Suppose youve built your career in a fastpaced agency setting and are ready for your next big challenge. In that case Shedd offers a unique opportunity to apply your social media expertise in a missiondriven environment. This is your chance to craft content that not only entertains but also educates and inspires millions of people around the world about the wonders of the aquatic world.
What Youll Do:
- Lead Content Management & 35: Develop compelling platformoptimized content across social media channels like Facebook Instagram & TikTok. Create videos graphics and copy that resonate with Shedds diverse audience and highlight our conservation efforts.
- Content Strategy & Development 20: From ideation to youll lead social media campaigns that align with Shedds goals driving engagement and expanding our online community.
- Collaboration & CrossDepartment Coordination 20: Work closely with internal teams like Animal Care Conservation and Marketing to capture authentic stories and create content that resonates with our audience.
- Analyze & Optimize 10: Use data insights to continuously optimize content strategies and tactics ensuring maximum reach engagement and performance.
- Audience Engagement & Brand Reputation 10: Foster meaningful interactions with Shedds online community respond to inquiries manage reviews and maintain a positive brand reputation.
- Additional Responsibilities 5: Occasionally provide coverage during offhours mentor team members and stay uptodate with new digital trends.
QUALIFICATIONS
Education
Bachelors degree in a related field: Marketing Public Relations etc. or equivalent work experience required
Experience
- 3 years in social media management or digital marketing ideally from an agency background where youve crafted and executed highperforming campaigns for clients.
- Expertise in social media management tools content creation software (Adobe Premiere Photoshop Canva CapCut) and video editing.
- Strong storytelling copywriting and visual content creation skills.
- Ability to manage multiple (sometimes confidential) projects under tight deadlines.
- Experience with social media analytics KPIs content optimization and crisis management.
- Experience working crossfunctionally with internal/external stakeholders to achieve strategic goals and execute content strategies.
- Utilizing professional Englishproficiency to distill complex topics into clear engaging ideas.
- Proficiency in Microsoft Office programs scheduling & publishing tools.
Preferred
- Bilingual (Spanish) or multilingual skills
- Experience working with Google Analytics Meta Business Suite influencers UTMs & applying UGC marketing tactics
- Experience with the full cycle of strategic development: leveraging analytic insights writing strategic briefs leading meetings making datadriven decisions defining objectives & deliverables etc.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit stand stoop and walk as needed.
- Ability to stand for extended periods when covering events.
- Prolonged periods sitting at a desk and working on a computer
- Occasionally wear required protective gear such as boots waders or other equipment when capturing content near or in aquatic habitats.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This person may be exposed to:
- Moderate noise levels typical of an office or public engagement setting.
- Highenergy environments such as live events or onsite filming with aquatic animals.
- Controlled animal habitats which may include humidity water strong odors or marine animals.
- Wet or slippery surfaces when working near aquatic habitats or behind the scenes.
BENEFITS WORKING AT SHEDD:We offer competitive compensation packages and opportunities for professional growth within our organization.
- Medical Insurance including FSA and HSA plan options
- Vision and Dental Insurance
- Accrued Paid Time Off
- Up to 12 Paid Holidays
- Life Insurance
- Parental Leaveand Adoption Assistance
- 401(k)
- Discounted Parking and Public Transit Subsidies
- Employee Assistance Program
- Employee Wellness program including Preventive Care Incentive
- Employee Discounts
- Employee Tickets
The job for which you have applied is now a union job. All nonsupervisory jobs in Development are included in the unit of employees represented by Shedd Workers United AFSCME Counsel 31. The union was elected in November and we have not yet begun contract negotiations.
Reasonable Accommodations:
Shedd Aquarium is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations for any part of the employment process please email us
We strongly encourage people of color LGBTQ community veterans and active duty military parents individuals with disabilities and individuals from all cultural backgrounds to apply. Shedd Aquarium is an equal opportunity employer and welcomes everyone to our team.
Required Experience:
Manager
Employment Type
Full Time
