Learning Management Training Specialist II
Learning Management Training Specialist II
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Job Description
Compensation Grade:
Compensation Details:
Minimum: $63887.00 Maximum: $63887.00 AnnuallyDepartment
(OPH) Office of Public HealthJob Description:
Responsibilities
The Learning Management Training Specialist II will support the daily operations of the New York State Department of Healths Learning Management System (LMS) within the LMS program area. The primary objective of this role is to provide LMS support that enhances public health training improves competencies and promotes health equity. The work will focus on reducing health disparities and improving outcomes for prioritized populations. As a member of the Learning Management team the incumbent will be responsible for LMS administration activities and training support; tracking the resolution of requests; course inventory management; contribute to the specification configuration review testing of LMS tools and enhancements; and contribute to developing internal procedures. The incumbent will perform other appropriate related duties.
Minimum Qualifications
Bachelors degree in a related field and two years of experience performing training helpdesk support and/or technical writing and/or IT troubleshooting for a wide variety of audiences; OR an Associates degree in a related field and four years of such experience; OR six years of such experience. A Masters degree in a related field may substitute for one year of experience.
Preferred Qualifications
At least three years of experience working with learning management systems in a government public health Hospital business or academic setting.
Experience with application development testing training and implementation of online applications.
ITrelated project management.
Experience working on multidisciplinary teams.
Experience training and/or providing technical assistance to nontechnical audiences at all levels.
Experience documenting standard operating policies and procedures for use of online applications.
Experience developing user guides help documents job aides and/or demonstration videos to help learners quickly adopt new skills.
Demonstrated proficiency using Office 365 applications including Outlook Word Excel and PowerPoint.
Experience with Microsoft SharePoint and/or Teams and Adobe Acrobat Pro.
Familiarity with popular webinar platforms i.e. Webex Zoom Teams etc.
A customer/consumer orientation.
Experience creating accessible documents and has a demonstrated understanding of accessibility in training for broad audiences including using closed captions Sign Language interpretation translation of captions accessibility scanning websites and using plain language.
Conditions of Employment
Grant funded position. Compliance with funding requirements such as time and effort reporting grant deliverables and contract deliverables is required.
Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.
Travel 25 of the time will be required.
The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York New Jersey Connecticut Vermont or Massachusetts prior to hire. Telecommuting will be available.
HRI participates in the EVerify Program.
HRI embraces diversity equity and inclusion in our workforce. This is reflected in our affirmative action equal employment opportunity policy.
Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans
www.healthresearch
About Health Research Inc.
Join us in our mission to make a difference in public health and advance scientific research! At Health Research Inc. (HRI) your work will contribute to meaningful change and innovation in the communities we serve! At HRI we are on a mission to transform the health and wellbeing of the people of New York State through innovative partnerships and cuttingedge public health initiatives. As a dynamic nonprofit organization HRIplays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH) Roswell Park Comprehensive Cancer Center (RPCCC) and other healthrelated entities.
HRI offers a robust comprehensive benefits package to eligible employees including:
Health dental and vision insurance Several comprehensive health insurance plans to choose from;
Flexible benefit accounts Medical dependent care adoption assistance parking and transit;
Generous paid time off Paid federal and state holidays paid sick vacation and personal leave;
Tuition support Assistance is available for individuals pursuing educational or training opportunities;
Retirement Benefits HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses;
Employee Assistance Program Provides educational and wellness programs training and 24/7 confidential services to assist employees both personally and professionally;
And so much more!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
