Client Services Administrator

The opportunity:

Its an exciting time to join Markel as our business grows and we have a role for a Client Services Administrator to join our team based in Rugby on an initial 1 year fixed term contract that could possibly go permanent at the end of the contract.

The role of the Client Services Administrator is to ensure the accurate administration and invoicing of Fee Protection schemes including the new schemes renewal and adjustments. The role also involves working closely with Area Sales Managers to ensure excellent levels of customer service and insurance scheme handling.

Our team work two days per week in our Rugby office (Wednesday & Thursdays) with 3 days working from home. Shifts are: 8.30am5pm & 9am5.30pm.

What youll be doing:

• Ensure admin work is carried out in effective and timely manner

• Have a good understanding of the services and products provided by Markel Tax

• Support other areas of the business as and when it is required to do so

• Provide administrative support to the Relationship Managers

• Work to personal and company targets agreed by your manager

• Provide a prompt professional response to all business enquiries

• Ensure time frame are met for when delivering

• Deliver work and services that are of the highest standards

Our must haves:

• Good administrative skills Word Excel Outlook

• High level interpersonal skills demonstrating the ability to build successful mutually beneficial business relationships

• Exceptional communication skills being able to communicate verbally and in writing with internal and external customers at all levels

• Have a strong can do attitude be personable and approachable working well under pressure and to tight deadlines

• Willing to challenge assumptions and look to deliver best practice at all times

• A natural forward planner who critically assesses own performance

• Willing to go over and above to meet both the clients and the needs of the business

• Planning organisational and time management skills

• Flexibility to work within a team and ability to form good working relationships with those on the team

• Ability to understand client needs

• Ability to adapt quickly to inhouse databases

• Problem solving

Who we are:

Markel Corporation (NYSE MKL) a Fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.

Were all about people We win together We strive for better We enjoy the everyday We think further

Whats in it for you:

• A great starting salary plus a 5 bonus at the end of the contract & strong benefits package

• 25 days paid holiday plus Bank Holidays with the opportunity to buy / sell extra leave

• Fantastic company pension scheme private medical and dental cover life assurance travel insurance cover income protection season ticket loan as well as other great benefits on offer

• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part

Choose Apply Now to fill out our short application so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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