Dispatcher
Dispatcher
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Overview:
UES is a privately held rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering construction materials testing building code compliance threshold inspections and environmental consulting. With more than 3800 professionals across 80 branches in high growth markets in the U.S. UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial residential and education.
Experienced and proven UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients as well as publicprivate partnerships and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers geologists certified inspectors scientists and drillers offer an unwavering commitment to excellence approaching each project with the knowledge that precision professionalism and creative solutions are what drive success and cultivate enduring client relationships.
As UES continues to grow its critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety Teamwork Responsiveness Integrity Value and Excellence.
Summary
The Dispatcher serves as the central hub of communication coordinating schedules assigning tasks and relaying critical information between drivers technicians and office staff. They manage logistics optimize operations and ensure seamless coordination between the field and office. Additionally they monitor daily activities troubleshoot issues and maintain accurate records while ensuring compliance with company policies and regulations.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Essential Duties and Responsibilities:
- Assign tasks routes or jobs to drivers technicians or other personnel based on priority location and availability
- Act as a liaison between field staff and management relaying instructions updates or emergency information via phone radio or software systems
- Track the progress of deliveries service calls or operations using GPS dispatch software or other tracking tools
- Address delays route changes or unexpected issues (e.g. traffic breakdowns) by adjusting plans or providing alternative solutions
- Maintain accurate logs of dispatched calls schedules and completed tasks for reporting or compliance purposes
- Respond to inquiries from clients or customers regarding status updates estimated arrival times or service details
- Ensure operations follow safety regulations company policies and industry standards (e.g. DOT regulations for trucking)
- Address and resolve delays lastminute scheduling changes or unexpected logistical challenges
- Assist in fleet maintenance coordination and report any mechanical issues with vehicles or equipment
- Sit at the reception desk to greet and assist visitors in a professional and friendly manner
- Answer and direct phone calls taking messages as needed
- Respond to customer inquiries via phone email or in person
- Manage office supplies and assist with administrative tasks
- Organize and maintain files records and reports
- Regular attendance is required
- Follows safety procedures
- Other duties may be assigned
Required Qualifications:
- Valid Florida Drivers License with an acceptable driving record (in accordance with our Drivers License and Motor Vehicle Record Check Criteria)
- Ability to pass a background check screening in accordance with Floridas Jessica Lunsford Act (or equivalent state classification)
- High school diploma or equivalent
- 2 years of dispatching logistics or scheduling
- Strong organizational and multitasking abilities
- Excellent communication skills both verbal and written
- Proficiency with dispatch software GPS systems and basic office tools (e.g. Microsoft Office)
- Ability to work under pressure and make quick decisions
- Knowledge of local geography or routes (depending on the role)
- Attention to detail and problemsolving skills
Preferred Qualifications:
- Experience working in a construction materials testing lab
- Knowledge of transportation logistics route optimization and fleet management
Physical Demands & Work Environment:
- Majority of the work is performed in an office setting requiring prolonged sitting while using a computer phone and dispatching equipment
- Occasional movement within the office or job site may be required to coordinate with field personnel or inspect equipment
- Frequent use of hands for typing writing and operating communication devices such as radios phones and dispatching software
- Clear verbal communication is essential for coordinating with drivers technicians and supervisors via phone or radio
- Ability to read computer screens maps schedules and dispatch logs with clarity
- Occasionally required to lift and carry office supplies documents or small equipment up to twentyfive pounds
- May involve exposure to outdoor environments construction sites noise dust and varying weather conditions when coordinating with field teams
- Must be able to handle highpressure situations including lastminute schedule changes delays and troubleshooting logistical challenges
Who We Are:
UES provides essential engineering services for some of the most prominent and significant projects in the nation. Our team members from our drillers to administrative staff contribute directly to projects that transform communities. With some of the greatest talent in Geotechnical Engineering Construction Materials Testing and Inspection Code Compliance EnvironmentalOccupationalHealth & Safety and Building Envelope we are committed to delivering groundbreaking solutions for our clients. At the core of our success is our team members who make it all possible. We know that the projects we deliver are only as good as our people which is why we offer enriching opportunities for career growth at every level.
Growing in Excellence
As the #1 fastest growing AEC firm on The Zweig Groups Hot Firm list in 2021 UES is poised to lead our industry into the future. As we evolve from a oneman operation to a company spanning 75 branches and 3500 employees were looking for enthusiastic talent to launch their careers and grow along with us.
Why Work at UES
We value the individual contributions of our employees and we show this through providing great benefits. Please ask your recruiter what benefits plans apply to you.
Check out our website:https://teamues/
#GroundedInExcellence
EEO/AA/Disability/Veteran Universal Engineering Sciences is a DrugFree Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Employment Type
Full-Time
Key Skills
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