The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience
Our Values & Culture: Were a valuesdriven company that thrives on growth celebration and breaking boundaries. If youre adaptable resilient and enjoy working in a fastpaced business whilst being able to pivot youll thrive here at A&M. Find out more about our core values here.
Location:our Neal Street Covent Garden store
Salary & Benefits: 31000 base commission. See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.
The Assistant Store ManagerMission: You will deliver the most memorable and engaging instore experience bringing Experiential Retail to life. Championing our core values you will play an integral part of the continued growth and expansion of the brand whilst partnering with your store manager to lead and develop your team with growth always at the forefront.
How youll drive success:
Experiential Retail
Partner with your Store Manager to lead by example on the shop floor ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection Memorable Moments and Inspiration & Innovative.
Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions
Build brand loyalty by promoting our CRM scheme hosting events and engaging with your local community
Inspirational Reverse Leadership
Partner with your Store Manager to provide the support mentorship coaching and guidance that the team need to truly flourish and grow in their roles
Adopt a reverse leadership approach in partnership with your Store Manager to inspire continuous growth to your team through training coaching and frequent reviews in order to cultivate highperforming and truly engaged teams
A clear and confident communicator youre comfortable with delivering feedback on the shop floor observing & delivering in the moment
Crossfunctional collaboration
Partnering with your Store Manager to drive a commercially strong store you will lead the way in ensuring strong numbers are achieved through inventory management VM store layouts and experiential retail
Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
What youll need to thrive:
A values champion and brand ambassador our values resonate deeply with you
This role is ideal for anyone with experience as an Assistant Store Manager
You have the ability to develop and mentor a highperforming team to create an environment fostered by learning growth and development
Strong communication and interpersonal skills with the ability to influence and collaborate with crossfunctional teams and stakeholders at all levels.
Youre always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
The Interview Process and Candidate Experience
Life Story & Values a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values
SWOT Task youll present a SWOT analysis of the store youre applying to and share this with your Area Manager in person
InStore Experience Interview a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail
Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.
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