drjobs Service Writer

Service Writer

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Parker, AZ - USA

Yearly Salary drjobs

$ 40000 - 60000

Vacancy

1 Vacancy

Job Description

Job Summary: We are looking for a Service Writer to join our team! The service writer is the liaison between customers and our technicians. They handle all communications with the customer from motorcycle intake through delivery back to the customer and all follow up. This is a customer service position first technical background is not really required though some basic knowledge of powersports makes and model is helpful.
Salary: $40000.00 $60000.00 per year
Benefits
  • Competitive pay
  • 401(k) matching
  • Medical dental and vision insurance
  • Life insurance
  • Paid time off
  • Employee discounts
  • Fun work environment
Responsibilities
  • Meet with customers and determine their needs for repair and/or service of their motorcycle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
  • Monitor the progress of each motorcycle throughout the day and update customers frequently
  • Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
  • High school diploma or equivalent
  • Valid CO drivers license & clean driving record
  • 2 years customer service experience preferred
  • Ability to read write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines

About Us: Mile High HarleyDavidson prides ourselves on the ability to provide excellent client service to every person across who visit our four dealershipsWe believe in freedom; we believe in our products and most importantly we believe in each other. It is with excellent leadership an indisputable dedication to the concept of quality and family and of course the MileHigh flair that makes us the flagship Denver/Metro dealerships. In 20 years weve earned an abundance of awards to include Gold Silver and Bronze Bar & Shield Circle of Excellence Awards. Come experience the difference and join our family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.