Headend Manager
Headend Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Our culture lifts you upthere is no ego in the way. Our common purpose We all want to win for our customers. We aim to always be evolving dynamic and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:
RegularJob Description :
About Our Company
Breezeline is a dynamic innovative company providing the very best Internet TV and Voice service to the US markets we serve. We Are Above And Beyonders who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers lives through connected and memorable experiences.
As the eighthlargest cable operator in the United States Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet TV Voice and fiber services. Headquartered in Quincy MA Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline
As one of the countrys fastgrowing Internet service providers Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization we believe that every persons unique individuality should be welcomed and celebrated and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values How we act
Were proud that Breezeline is unlike any other employer in the industry. We work hard but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job they want an extraordinary life and at Breezeline we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter and if you dont love what you do youre not doing it right.
Job flexibility: We think everything you do matters at work and home.
Discounted services: We offer our customers some fantastic services and we think you deserve to enjoy them in your home too.
Total Rewards: Lets be honest everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. Weve got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline you get more than just a job. You get all the tools you need to learn grow and achieve your career goals!
Cuttingedge technology: Do you have a passion for technology Great we do too. At Breezeline you will get the opportunity to manage influence play create fix and reshape the industry.
About The Job
Additional location of responsibility
Chesapeake VA
Hollywood MD
Position Summary:
This position is accountable for proper operation of all equipment performance and maintenance within the Headend hub and OTN facilities in accordance with company guidelines and local state and federal regulations. The Headend Manager also has supervisory responsibilities for all Headend supervisors and technical staff.
Responsibilities:
Responsible for direct supervision of all employees assigned to the Headend function including: hiring training assigning and directing work
Coordinate Headend staff and oncall rotation and accountability in 24/7 operations
Maintain strict change control discipline with staff
Define verify and correct all facility standards and monitoring (Headend Hub OTN and office locations)
Ensure proper engineering standards with voice video and data engineering staff
Working with technical operations personnel to ensure all services are delivered to the customer in an uninterrupted and consistent basis. Interfaces with necessary personnel and vendors to ensure all processes are handled efficiently and effectively.
Ensure schematics and historical records for the Headend is maintained to ensure that maintenance and service activities as well as compliance with regulations are documented. This includes documenting the signal distribution specifics to remote hubs over the transport networks.
Performs training of system personnel as needed as well as provide direction and assistance for training of all technical staff.
Travel required within geographical service area.
Complete projects and other duties as assigned ontime.
Desired Skills and Experience:
Degree preferred
5 years experience in Headend operations required
35 years supervisory experience.
Telecom industry background preferred
Strong Headend RF and MPEG engineering and computer related skills required
Strong verbal and written communication skills.
Must be able to meet multiple deadlines prioritize and make decisions.
Ability to solve network problems or infrastructure issues and manage performance and capacity issues.
Knowledge of HFC networks.
Ability to effectively adapt to rapidly changing technology and apply solutions to business needs a must.
Valid drivers license; satisfactory driving record
Available Benefits:
Competitive salary
Medical coverage (including prescription and vision plans)
Dental coverage
Life Insurance 1x salary at no cost to employee)
Long and shortterm disability insurance (no cost to employee)
Voluntary employee spousal and child life insurance
Company recognized Holidays with additional Floating Holidays
Paid Time Off (PTO) programs
Comprehensive Flex Work Policy
401(k) plan eligibility (company match 50 up to 5 of eligible contributions)
Participation in the Employee Bonus Plan
Participation in the Cogeco Stock Purchase Plan
Complimentary and discounted broadband services (for those in our service area)
Tuition Reimbursement
Headspace Membership
Opportunities for LinkedIn Learning subscriptions for select colleagues
Location :
Saluda VACompany :
Breezeline
At Cogeco we know that different backgrounds perspectives and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine innovate and grow as a company. So we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work were doing our part to build a more equitable workplace and world. From professional development to personal safety Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and wellbeing of our colleagues one of our highest priorities for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process please contact us confidentially at
Required Experience:
Manager
Employment Type
Full-Time
