Technical Lead Application Delivery Strategy
Technical Lead Application Delivery Strategy
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1 Vacancy
Job Description
Universal Orlando Resort believes inperson collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being onsite full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.
JOB SUMMARY:
The Technical Lead Application Delivery & Strategy will be responsible for driving initiatives providing leadership and oversight of technical deliverables across UPR for projects that span internal development teams and 3rd party vendors. This role requires strong experience with managing the delivery of technical implementation with the ability to establish expectations around timelines levelset on risks and resolve blockers. The Technical Lead will oversee the daytoday technical deliverables of the project and communicate status with other teams and senior leaders. This role partners with various technology groups and ensures the Application Delivery and PMO methodologies are appropriately followed. The Technical Lead will also work with senior leaders across UPR Digital Technology to ensure a seamless transition of the 3rd Party solutions from delivery through sustainment.
MAJOR RESPONSIBILITIES:
- Responsible for supporting all stages of the project life cycle from initiation scoping project staffing project implementation and transition to sustainment.
- Provide indirect leadership to a cross functional team of Architects Product Owners Software Developers and Quality Engineers both employee and contractor in the delivery of projects small medium or large in conjunction with the Project Management Office.
- Develop and maintain a positive relationship with client groups project management and other team members by employing effective communication skills and building strong working relationships.
- Assist with vendor selection and management including technical oversight of drafting SOWs RFPs vendor evaluation budgeting monitoring progress through to implementation.
- Communicate time estimates on level of work to support projects and meet schedules and timelines as agreed to. Ensure that the program delivery is timely successful and meets or exceeds the client groups expectations.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Perform other duties as assigned.
EDUCATION:
- Bachelors degree in Computer Science or Technology is required;
- or equivalent combination of education and experience.
EXPERIENCE:
- 7 years experience managing the delivery of technical solutions.
- 8 years experience in a large Information Technology or consulting organization with proven experience partnering with client groups in support of managing complex multiyear and multilocation projects and programs.
- Experience in SAP Commerce SAP ERPLite (basic) and SAP Customer Checkout.
- Experience in Hotel Information Systems i.e. CRS (Central Reservation Systems) Property Management Systems Facilities Management System Parking.
- Experience with software and hardware management of PointofSale Systems for Merchandise/Food & Beverage.
- Prior experience leading software and hardware application delivery teams & 3rd party vendor projects strategic planning and resource management and implementation and delivery of largescale applications.
- Proven successful experience in technical staffing selection and management for a wide range of IT solutions;
- or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando viaemail the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2024 Universal Studios. All rights reserved. EOE
Employment Type
Full-Time
