Receptionist
Receptionist
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Job Description
Together we shape thriving communities public spaces places and economies.
- Permanent fulltime opportunity 35 hours/week)
- Based at Royal Botanic Garden Sydney
- Salary relative to experience and ranges from $73522 to $79931 super
Join us as the welcoming face of the Botanic Gardens!
The role
Youll be at the heart of visitor engagement managing reception services answering enquiries and supporting events and venue operations. With a focus on exceptional customer service youll ensure every visitor client and stakeholder has a positive experience while keeping things running smoothly behind the scenes.
In this dynamic role youll handle everything from coordinating visitor information to assisting with venue bookings administration mail handling and general reception duties. Youll also play a key role in keeping safety procedures on track and ensuring seamless communication across the Gardens. If you thrive in a fastpaced environment whilst managing many competing priorities and love connecting with people this is the role for you!
For more information read the full Role Description: Receptionist
What you will bring to the role
- Proven experience in reception or frontfacing customer service roles handling high volumes of enquiries with professionalism and efficiency.
- Strong event administration skills including experience using digital booking platforms to support venue bookings by processing online enquiries and bookings data collection to assist the Events and Venues team in reaching visitation sales and venue hire targets.
- Confidence in processing financial transactions and preparing purchase orders with accuracy and attention to detail.
- Ability to juggle multiple tasks and competing priorities in a fastpaced environment while staying organised and responsive.
- A proactive approach staying on top of phone calls emails and customer interactions to ensure seamless customer service.
- A friendly positive attitude with excellent communication skills creating a welcoming and helpful experience for visitors and staff alike.
What is an essential requirement:
- Ability to work outside of normal working hours and on weekends if required.
- Current drivers licence.
About us
Botanic Gardens of Sydney under the Royal Botanic Gardens and Domain Trust is Australias oldest scientific institution and a custodian of over $1.2 billion in cultural heritage and botanical collections. As the premier botanical research institute we encompass worldleading botanic gardens and Sydneys leading outdoor live entertainment precinct. We engage international national and regional visitors making us a leading entity in the NSW tourism sector.
Join us
If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close 11.55pm on Monday 7th April 2025.
Should you require further information about the role please contact Holly McDougall onor .
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.
We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process ensuring that you have every opportunity to showcase your talent skills and potential. Contact the Talent Team via orHR Support option 3 DPHI People Advisory option 1 and reference Request an Adjustment Job Title and Reference Number.
Employment Type
Full-Time
