Member Experience Coordinator
Member Experience Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Description
The Member Experience Coordinator plays a critical role in constructing the environment (both live and virtual) for the ultimate member experience at events. Reporting to the Member Experience Manager this position is responsible for organizing planning and of logistics for in person and virtual gatherings. This position requires 12 trips per year.
The ideal individual will have a strong passion for worldclass quality and attention to detail and thrive in a fastpaced dynamic environment.
Responsibilities
- Management of the team storage room
- Responsible for tracking summit supply needs and coordinating with member services team
- Organize the materials that are packed for each summit
- Order summit materials
- Keep an inventory system of summit materials
- Help pack and unpack pelican cases before and after each gathering
- Responsible for organizing name tags
- Pack materials for virtual experiences
- Support World 50 Concierge
- Answer concierge emails within 48 hours
- Continually update gift guide website
- Develop and grow the strategy for World 50 concierge
- Maintain World 50 as a vendor attend shows at the Mart and place bulk orders
- Order holiday gifts for World 50 vendors
- Assist with World 50 Gatherings
- Attends all necessary meetings
- Assist in managing event related collateral (e.g. welcome card menu maps etc.
- Travel to a summit and assist with onsite logistics
Requirements
- Highly organized creative and attentive to detail; able to manage prioritize and bring to completion multiple projects
- Excellent interpersonal skills flexibility to accommodate different situations and temperaments
- Demonstrate poise and grace under pressure
- Ability to present self to Clevel executives with confidence and professionalism
- Strong work ethic and willingness to take ownership for wideranging responsibilities
- Persistence resourcefulness drive and ability to work proactively and independently
- Superior quality and service standard
- Excellent communications skills both interpersonal and written
- Solid computer and analytical skills
Education/Experience
- Fouryear degree in Hospitality Communications or related field
- A minimum of 1 year of experience in events logistics
Work Environment and Physical Demands
World 50 Group operates on a hybrid work model.
While performing the responsibilities of this position reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. The associate is occasionally required to travel.
About World 50 Group
Our purpose is to accelerate the success of our members and their organizations. It comprises highly curious associates who consider it a privilege to help leaders stay ahead.
We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. As an equal opportunity employer we stay true to our values to serve the unique individual and to build inclusive and diverse communities of purpose.
Required Experience:
IC
Employment Type
Full-Time
