Enrollment Support Assistant
Enrollment Support Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
High school diploma or GED equivalent required. Associates or Bachelors degree preferred. Any and all degree(s) must be from a regionally accredited institution of higher learning. Two 2 years of related work experience in a college/university required. One 1 year relevant experience using student information systems required; experience with Banner preferred. One 1 year of relevant experience working in a customer service environment required. Excellent planning administrative and organizational skills as well as experience managing projects required. Ability to multitask and to process high volumes of work with accuracy in a fastpaced environment required. Excellent communication (oral and written) and interpersonal skills in all media (phone face to face and email) required to effectively communicate with students the general public and College staff and faculty. Computer proficiency using MS Word and Excel required. Selfmotivated and able to demonstrate an understanding of and commitment to quality customer service principles required. Demonstrated ability to solve practical problems using independent judgment and basic problemsolving techniques with minimal supervision required. Ability to promote and maintain a positive respectful work environment for staff required. Ability to work extended hours and an occasional Saturday as needed.
Preferred Qualifications
Previous work experience in an enrollmentrelated support service such as admissions registration records maintenance or academic advising preferred.
Employment Type
Full Time
