Position:Vice President of Residential Operations Location: Stamford CT Ability to travel to Connecticut and New Jersey locations as needed
Description:Building and Land Technology (BLT) is seeking aVice President of Residential Operationsto oversee our residential portfolio of approximately 4000 rental apartments located in Stamford and Norwalk CT and Jersey City NJ. This position is based out of our corporate office in Stamford CT. The primary function of this role is to provide operational management and oversight of our residential teams.
Duties and Responsibilities for the Vice President of Residential Operations:
Operational Management:
Develop and enforce policies to ensure consistent achievement of quality standards and operating objectives
Ensure residential management team is on track and implementing business plans effectively
Conduct market surveys and stay informed on relevant market trends
Serve as interface between the asset management and property management teams
Perform property site walks file audits and stale unit inspections to ensure company standards are being consistently achieved
Oversee asset management processes and ensure timely completion of all deadlines
Generate reporting on asset and portfolio performance to develop insights into opportunities for improvement
Supervise leasing efforts including setting protocols for lead followups and ensuring compliance.
Lead renewal efforts by monitoring timely offers managing resident outreach and reviewing renewal negotiations.
Oversee collections processes including coordinating with legal teams and monitoring eviction hearings.
Create training modules to support continuous improvement across the team.
Financial Management:
Develop implement and manage annual operating budgets including capital expenditures.
Monitor financial performance and identify actions to increase NOI.
Regularly review revenue streams to maximize value and eliminate waste.
Hold routine meetings with the corporate management team to discuss performance metrics.
Team Leadership:
Establish an environment that promotes teamwork and cohesion across the portfolio.
Provide clear feedback and hold team members accountable for results.
Foster innovation by creatively executing strategies to drive value and efficiency.
Qualifications for the Vice President of Residential Operations:
Bachelors degree in business or related work experience
10years of previous property management experience inmultifamily rental industry
8 years of supervisory experience leading teams
Proven expertise in property leaseups and managing newly constructed or renovated buildings
Strong track record of meeting budgeted P&L objectives
Excellent organizational skills and attention to detail
Proven ability to establish and nurture strong collaborative relationships with internal teams and external partners
Ability to thrive in a dynamic fastpaced environment
Computer literacy ability to comfortably navigate new technology and competency in MS Office Suite and AppFolio preferred
Benefits offered to the position of Vice President of Residential Operations:
Competitive Salary with Potential for Bonus
Medical Insurance
Dental Insurance
Vision Plan
401k Plan
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
Housing Discount at BLT Properties
BLT is an equal opportunity employer
This job description is intended to provide an overview of the position and is not an exhaustive list of responsibilities duties or qualifications. The role may evolve and additional tasks may be assigned as necessary to meet business needs.
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