Vice President â Business Operations
Vice President â Business Operations
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Job Description
Location: Madhapur Hyderabad
Department: Executive Leadership
Reports To: CEO / Managing Director
Experience Required: 15 Years in Business Operations Sales Software and EdTech Industries
Contact Details:
Naveen Daggula
91-
Position Overview:We are seeking an experienced and visionary Vice President Business Operations to lead and optimize our operational strategic and revenue-driven functions across our Software and EdTech verticals. This executive role will be central to driving alignment between teams building a strong brand presence delivering on revenue goals and ensuring operational excellence in a competitive and fast-evolving market.
Key Responsibilities: Business Operations Leadership-
Oversee and streamline end-to-end business operations across the Software and EdTech verticals.
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Align operational execution with strategic business goals to enhance organizational agility and efficiency.
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Implement robust frameworks to monitor performance improve collaboration and drive continuous improvement.
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Lead national and regional sales strategies and mentor Business Development Managers to achieve and exceed revenue targets.
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Drive expansion into new markets cultivate key accounts and develop sustainable partner ecosystems.
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Track market dynamics and leverage competitive intelligence to refine go-to-market plans.
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Define and execute long-term strategic plans focused on scalability profitability and innovation.
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Collaborate with leadership to prioritize initiatives and develop tactical plans for achieving business milestones.
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Develop and implement comprehensive brand strategies that enhance the companys visibility and credibility in the Software and EdTech sectors.
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Ensure consistent messaging across all touchpoints-both traditional and digital.
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Lead all aspects of digital media execution including SEO/SEM social media content creation email marketing and paid campaigns.
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Utilize data analytics tools to monitor engagement optimize performance and ensure ROI on digital investments.
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Supervise business performance across all verticals through dashboards and regular reporting.
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Analyze KPIs and metrics to drive informed decisions track ROI and improve operational efficiency.
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Design and facilitate high-impact training sessions and workshops for internal teams partners and clients.
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Promote continuous learning innovation and industry knowledge within the organization.
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Partner with Product Technology Marketing and Customer Success teams to ensure operational initiatives align with product roadmaps and customer expectations.
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Bridge communication gaps between technical and business units to accelerate execution.
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Identify process bottlenecks inefficiencies and redundancies across departments.
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Implement automation and best practices to enhance productivity and reduce operational costs.
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Oversee client engagement strategies with a focus on retention satisfaction and upsell opportunities.
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Ensure that customer solutions are personalized scalable and deliver high-value outcomes.
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Conduct deep market and competitive analysis to identify trends white-space opportunities and shifting customer needs.
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Translate insights into actionable strategies for product marketing and sales teams.
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Develop and manage budgets across departments including Operations Sales and Marketing.
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Ensure fiscal discipline effective resource allocation and alignment with financial targets.
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Build and nurture a high-performance culture through mentorship structured training programs and succession planning.
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Conduct regular performance evaluations and align career growth with business goals.
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Ensure compliance with all relevant legal financial and industry standards.
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Proactively identify and mitigate risks through internal controls and audit mechanisms.
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Establish and strengthen relationships with key stakeholders including board members investors strategic partners and industry thought leaders.
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Represent the organization at external forums industry events and high-level business meetings.
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Masters degree in Business Administration Technology Management or related fields.
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Minimum 15 years of progressive experience in business operations preferably in software SaaS or EdTech environments.
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Proven success in leading sales teams managing large-scale operations and executing complex strategies.
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Expertise in CRM tools (Salesforce Zoho) BI dashboards (Power BI Tableau) digital marketing platforms (Google Ads Meta HubSpot) and workflow tools.
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Strong business acumen analytical thinking and interpersonal communication skills.
Employment Type
Full Time
