Principal Salesforce Architect
Principal Salesforce Architect
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Job Description
At GE Appliances a Haier company we come together to make good things for life.As the fastestgrowing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way.We believe in the power of our people and in giving them the freedom to explore discover and build good things together.
The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities:we come togetherwe always look for a better way andwe create possibilities.
Interested in joining us on our journey
The Principal. Salesforce Architect reports to the Carrier Commercial Refrigeration (CCR) Salesforce Center of Excellence Digital Sales and Service Lead. The position is responsible for providing strategy leadership and owning the architecture of existing Salesforce environments and software solutions plus new product implementations that are aligned to CCRs business goals and objectives. The Architect will also lead Salesforce technical assessments and decisions on Org simplification strategies new ServiceMax and/or Salesforce product implementations and approaches to complex ecosystems with other technologies in the areas of IoT ERP MES PLM and others. He/she will provide input and will help define the long term CCR digital customer experience strategy.He/she will collaborate and work closely with CCR Product management Engineering and Implementation teams to meet roadmap and new initiative commitments. This involves formalizing requirements designing coding testing implementing and supporting software solutions within specific time frames and budgets. He/she will also make build vs. buy recommendations as a part of future digital solution opportunities.
Position
Principal Salesforce ArchitectLocation
IND Bangalore KAHow Youll Create Possibilities
Essential Responsibilities
- Lead the delivery of the architecture designs and solution strategy for existing and new Salesforce implementations
- Provide leadership for Salesforce technical design functions on initiatives with varying size and complexity
- Leads the development of standards artifacts and tools and provides architecture oversight and governance
- Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives
- Effectively communicates status of technical roadmaps and with key stakeholders
- Helps manage and mentors application architects and engineering teams from planning thru deployment iterations
- Develops a Salesforce Orgs simplification strategy
- Engages with dedicated Scrum teams with the ability to lead any Scrum ceremony (Sprint planning sprinting demos retrospective daily standups)
- Engages and works collaboratively with the Application Managed Services team for support incident response escalations and tracking of team KPIs
- Definition and continuous measurement of KPIs to assess the overall health of each implementation such as firsttime fix technician utilization mean time to repair and others
- Coaches and mentors across the organization with contemporary software technologies methodologies and practices
- Actively drives change throughout the organization by demonstrating contemporary ways of working
What Youll Bring to Our Team
Basic Qualifications
- A minimum of 12 years experience with the following Salesforce products and technologies; certifications preferred:
- Sales Cloud Service Cloud CPQ Conga Marketing Cloud Force and FSL (or equivalent solution like ServiceMax)
- Platform App Builder Platform Developer
- Data Architecture and Management Designer and Integration Architecture domains
- Lightning Container Lightning UX Builder Lightning Flow including Process Builder and Cloud Flow Designer
- Entitlement Role Based Access Control and Permission Sets
- Wave and Einstein Analytics and Data cloud
- Integration middleware like Mulesoft / Boomi or SAP CPI
- A minimum of 12 years of experience using Apex Classes/Controllers Apex Triggers SOQL SOSL Visual Force Page/Components Test Classes schedule jobs batch jobs and email services.
- A minimum of 8 years of experience in packaging and deploying applications deploying metadata between environments using ANT and change sets.
- Minimum of 5 years of proven handson experience in Agile methodologies in a working environment demand prioritization planning and to deliver software solutions
- Demonstrated knowledge of DevOps and CI/CD principles; Copado knowledge will be a plus during selection
- Demonstrated success working in a team environment and ability to collaborate crossfunctionally and in different geographic locations
- Ability to effectively manage and motivate high performing software teams
- Exceptional communication and organization skills to manage diverse stakeholder relationships
- Proven ability to manage multiple initiatives and teams simultaneously
Education / Certifications
Bachelors Degree in Computer Science Software Engineering or related business discipline(s).
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued connected and empowered to contribute while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard valued and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging purpose and engagement. Reflect the diversity of the communities we serve through our workforce products and practices.
By further embedding Zero Distance into our People and Culture framework we will continue to build a deeply connected organization. We are cultivating a culture of engagement belonging and connection because while attracting new talent remains a priority retention is a cornerstone of our strategy.
GE Appliances is a trustbased organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email
Required Experience:
Staff IC
Employment Type
Full-Time
