IT Clerk
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Job Description
POSITION SUMMARY
Follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems internet access hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect test and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks support server system(s) and supporting software. Provide network communications support. Maintain and upgrade hardware software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide enduser support. Manage user accounts including set up removal and resetting passwords in order to ensure confidentiality and proper use. Install configure and modify workstations. Modify workstations including set up of cables desktop computers laptops docking stations and printers. Read technical manuals confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Employment Type
Full-Time
