drjobs Sales Manager National Sales Chennai

Sales Manager National Sales Chennai

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1 Vacancy
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Job Location drjobs

Mumbai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

JOB SUMMARY

Manages and/or provides dedicated account management support to a complex portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business.

CANDIDATEPROFILE

EducationandExperience

Required:

  • Minimumof8yearsofrelevantsalesandmarketingexperience.

Preferred:

  • Relevantuniversityorcollegequalificationordegree.
  • TotalAccountManagementexperience.
  • Hospitalitysalesexperience.
  • Englishlanguagewrittenandspoken.
  • Locallanguagewrittenandspoken.

CORE WORKACTIVITIES

TheroleoftheSeniorSalesManagerNationalSalesistosupporttheNationalSalesTeamvisionandmissionbyexecutingtransactionalsalesexcellence.

SalesandAccountManagement

  • Developsandimplementstheoverallaccountstrategyforassignedaccounts.Executesalesstrategytoachieveaccountgoals.
  • Retainsexpandsandgrowsaccountrevenueofassignedaccountsthroughtotalaccountpenetrationmarginmanagementandimplementationofsalesandmarketinginitiatives.
  • Penetratesassignedaccountsforgroupandtransientaswellasexploringopportunitiesforextendedstayandcateringsalesbusiness.
  • Maintainscurrentbusinessaccountsfornewbusinesswithinaccounts.
  • IdentifiesandaggressivelysolicitsnewaccountsincoordinationwithanyrelevantSalesandMarketing.
  • Qualifypotentialaccountsandrequalifiesexistingaccountswithaccuracy.
  • Collectsandanalyzeskeyinformationaboutthecustomersbusinessand/oroperation.
  • Counselsinternalstakeholdersonoptimalnegotiatingstance.
  • Demonstratesbenefitsoftotalaccountmanagementandteambasedsales.
  • Demonstratesworkingknowledgeoflegalissueswithinindustry.
  • Developsopportunitysalesplanwithactionablestepstoattainrevenuegoals.
  • Identifieskeypurchasepointsanddecisionmakersthatinfluencethebuydecision.
  • QualifieseachbusinessopportunityandrecommendMarriottproductsthatmatchboththecustomerneedsaswellasthehotelsbusinessneeds.Suggestpositivealternativeswhenevernecessary.
  • LeveragesappropriatesalesandpropertyLeadershiptoensureaccountsaturationpullthroughofaccountstrategiesandsellingsolutionsatthelocalpropertylevel.
  • Supports data gathering reporting & tracking functions.
  • Understands traditional industry processes (pricing RFPs proposals etc)
  • Executes and supports Marriotts Customer Service Standards and hotels Brand Standards.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building an Account and loyalty to Marriott International.

R RevenueGeneration

  • Relatescustomerneedstoproductcapabilities.
  • RoutinelyquantifiesthebusinessimpacttoboththecustomerandMarriott.
  • WorkswithRevenueManagementtosupportaccountstrategyinmarket.
  • Buildsandstrengthensaccountswithexistingandnewcustomersindustryorganizationsandbrandnetworktoenablefuturebookingsincludingsalescallsentertainmentfamiliarization(fam)tripstradeshowsetc.
  • Pursuesinitiativestocapitalizeonstrengthsandmarketopportunitiesandtocountercompetitivethreats.

ValueCreation

  • Anticipatesandquicklyseizesopportunitiesnotobvioustootherstobuildcustomersatisfaction.
  • Deliversoncommitmentstocustomers.
  • Deliversvalueaddedproductsandservicestocreatelongtermcustomerloyalty.
  • Focusesontwowaycommunicationtoensurewinwinrelationshipismaintained.
  • Servesastheaccountslocalserviceguaranteebyensuringthatoutstandingservicedeliveryismaintainedateverycustomertouchpointissuesareresolvedtimelyandtothecustomers100%satisfaction.
  • Understandstheoverallmarketdynamicscompetitorsstrengthsandweaknesseseconomictrendssupplyanddemandetc.andhowtoselltoassignedaccounts.Actasthecustomersadvocatethroughunderstandingaccountneedsandopportunities.Identifyemergingbusinessopportunitiesandriskswithinassignedaccountsandprovidefeedbacktokeystakeholders(i.e.propertyLeadership).
  • Resolveguestissuesthatariseinthesalesprocesseffectivelyandbringsissuestotheattentionofpropertyleadershipasappropriate.
  • PositionsselfasSubjectMatterExpertintermsofcustomeroraccountactivitybusinesssegmentactivityormarket/regionactivity.
  • UsesknowledgeofMarriottsoperationsitsmarketsandcompetitorstopromotedialogueandenrichcustomerinteractions.

MarketIntegration&TeamParticipation

  • Ensuresaccountsalesstrategiesarecommunicatedimplementedandupdatedasmarketconditionsfluctuate.
  • FacilitateseducationalopportunitiesthatenhancecredibilityandintegrationbetweentheNationalSalesTeamandinternalstakeholders.
  • Identifiesandcultivaterelationshipswithkeycolleaguesandstakeholdersinotherpartsoftheorganization.
  • Participateswithaccountteaminmarketpullthroughactivity.

Other

  • Performsotherdutiesasassignedtomeetbusinessneeds.

MANAGEMENT COMPETENCIES

Leadership
  • Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
  • Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
  • Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing
  • Building and Contributing to Teams Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
  • Coworker Relationships Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
  • Global Mindset Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
  • Talent Management Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
  • Applied Learning Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Technical Acumen Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach functionspecific work challenges.
    • Sales and Marketing Knowledge of sales and marketing concepts including principles and methods for showing promoting and selling products or services as well as marketing strategies and tactics.
  • Analysis The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
  • Research Skill in collecting information from a variety of sources relating to market data historical cycles travel and tourism trends and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
  • Computer Skills The willingness to learn and ability to use computer systems and software packages to input access modify store or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard mouse or trackball.
  • Economics and Finance Knowledge of economic principles and practices P&L statements operating budgets forecasting and scheduling and the reporting of financial data.
  • Revenue Management Understanding of revenue management concepts processes and strategies such as average daily rate revenue per available room sales cycles and trends account management pricing and inventory management.
  • Basic Competencies Fundamental competencies required for accomplishing basic work activities.
    • Basic Computer Skills Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc..
  • Mathematical Reasoning Adds subtracts multiplies or divides quickly correctly and in a way that allows one to solve workrelated issues.
  • Oral Comprehension Listens to and understands information and ideas presented through spoken words and sentences.
  • Reading Comprehension Understands written sentences and paragraphs in work related documents.
  • Writing Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.




Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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