Sr Organizational Change Director - 12 month contract CA
Sr Organizational Change Director - 12 month contract CA
Posted on :
05-04-2025
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1 Vacancy
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Monthly Salary
$ 99000 - 110000
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check outLife at PointClickCareand connect with us onGlassdoorandLinkedIn.
Position Summary:
Reporting to the VP of Organizational Change the Sr. Organizational Change Consultant will play a critical role in driving and managing the of organizational change plans and initiatives across a portfolio of complex highimpact interconnected projects. This role is focused on building executing and measuring customized change plans and strategies through partnership with executive leadership people leaders and employees from both our Senior Care and Acute & Payer Business Units and across multiple crossfunctional teams including Finance Legal Human Resources Office of the CIO Customer Success Customer Experience Professional Services Customer Support & Operations Product & Engineering Operations Marketing Sales & Partnerships Mergers & Acquisitions. The Sr. Consultant will work both independently and with other change and project leaders to identify manage and mitigate risks to projects within their assigned portfolio. In addition they will provide handson guidance and mentorship to project team and change network members to ensure the successful planning and adoption of these transformative projects and facilitate the development of an organizational change capability and culture more broadly within the organization.
This position is ideal for an experienced change management professional who has the proven ability and passion to lead multifaceted change efforts and drive a culture of continuous improvement across a rapidly growing scaling and maturing technology organization. If you are a change management expert with a track record of driving successful organizational transformations in the technology sector this is the chance to drive positive change and make a significant impact in a missiondriven company with a highly collaborative and innovative work culture.
Key Responsibilities:
- Own and manage the Change Plan for a portfolio of interconnected multiyear projects.
- Leverage existing organizational change tools and frameworks to develop manage and refine comprehensive change strategies and transition plans for complex highimpact organizational initiatives.
- Ensure all change and project plan aspects are integrated for seamless and address any issues or resistance that may arise during implementation to facilitate successful adoption in alignment with company objectives technology requirements and talent capabilities.
- Develop and execute customized stakeholder readiness engagement and communications plans that implement the right tactics at the right time to support and enable employees to adopt desired changes at all levels of the organization while also facilitating broad companywide awareness and support for change efforts.
- Partner with and influence executive and senior leaders to build consensus around the need for change plan(s) to define change objectives of multiple project streams and to ensure alignment and the appropriate prioritization of activities and resources across the portfolio.
- Proactively manage escalations by effectively partnering with senior business leaders within the project(s)/program.
- Lead engagement of change champion network(s) across the portfolio and partner with them to implement creative change management tactics where needed to address unique stakeholder needs that require communications engagement training and/or change adoption support.
- Partner closely with technical and business SMEs and leaders to develop impactful stakeholder needs analysis and targeted communications training organizational design and effectiveness and change measurement resources tools and artefacts that can be used to measurably drive adoption by executive leaders people leaders and frontline employees.
- Partner closely with other change management team members to define and establish metrics and key performance indicators (KPIs) to measure change management plan progress. Regularly report on change adoption metrics and look for ways to continuously measure evaluate and improve the change management process.
- Play an active role in team meetings to facilitate knowledge sharing discussion of current challenges and potential roadblocks and stay up to date with industry trends and best practices in change management bringing innovative ideas and approaches to the organization.
- Up to 25 occasional travel to PointClickCare offices for team meetings and events.
Required Experience and Skills:
- Postsecondary education in Organizational Development Strategic Change Management or a related field and/or proven experience formally leading organizational change through periods of rapid company growth preferably within the technology industry. Change Management (CCMP ADKAR etc) or Design thinking certification preferredbut not required.
- Experience applying change management tools and methodologies in addition to project portfolio and project management tools. High proficiency applying and helping others leverage change management methodologies and tools to successfully drive adoption and other organizational outcomes through complex changes. Practical handson experience mentoring and guiding leaders through the change management process fostering and supporting a collaborative and peopleoriented approach to change.
- Experience leveraging a solid understanding of how and why SaaS organizations operate and organize for success to enable accelerated risk identification and assessment identification and evaluation of opportunities for improvement and rapid development of credibility with key business and technical stakeholders.
- Strong leadership matrix mentoring and project management skills including the ability to multitask and prioritize effectively across multiple competing initiatives and create clarity and deliver results through ambiguity and complexity.
- Combines intellectual curiosity and capacity to understand how things connect with the ability to roll sleeves up to get work done and the drive to constantly look for how to make it better. Demonstrated ability to connect dots by proactively identifying underlying dependencies. Able to identify articulate and solve for root cause issues instead of symptoms and draw key organizational and talent insights from deltas between current state and future state frameworks and models.
- Exceptional communication interpersonal and consulting skills. Able to quickly identify and zero in on critical underlying issues and collaborate on cocreating working solutions. Can easily articulate strategy challenges and influence senior leadership and executive teams to adopt desired behaviours and recommended solutions. Ability to read the room and tailor communication based on audience needs.
$99000 $110000 a year
AtPointClickCare base salary is one of the many components that make up our total rewards package.The CA base salary rangefor this position is $99000 $110000 bonus or commission equity benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range individual compensation is determined by jobrelated skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position your information is processed and stored with Lever in accordance withLevers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team:
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Required Experience:
Director
Employment Type
Full-Time
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