Service Aide
Service Aide
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Now Hiring a Service Aide
The Service Aide is responsible for ensuring that all visitors entering through the lobby are greeted in a professional manner.
They perform service recovery by being a point of contact for customer concerns and provide directions to their Presbyterian destination.
They are informed of services and information in order to make the customers visit to Presbyterian Healthcare Services positive.
How you belong matters here.
We value our employees differences and find strength in the diversity of our team and community.
At Presbyterian its not just what we do that matters. Its how we do it and it starts with our incredible team. From Information Technology to Food Services and beyond our nonclinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Part Time .45 to .89 Exempt: No
- Job is based at Presbyterian Hospital
- Remote work from home: this job is intended to be conducting in the state of New Mexico.
- Work hours: Varied Days and Hours
- Benefits: PRN/PT (working less than a .45 FTE) employee benefits available for this position such as medical gym memberships and an employee wellness program.
Ideal Candidate: Less than One year experience on multiline phone and computer system. Strong verbal and written communication skills. Proficient with Microsoft Office
Qualifications
- Education:
Essential:
High School Diploma or GED
Responsibilities
- Responsible for directing customers of Hospitals POB and ACC to their destinations
correctly and efficiently. - Responsible for using a computer and phone to provide patient information to callers and transferring calls quickly and accurately.
- Supervise information desk activities related to customer needs.
- Learn and retain indepth knowledge of hospital operations policy procedures and location of services.
- Becomes proficient and responds with the CARES behavior commitment.
- Practices the proper use of HIPAA.
- Ability to effectively interact with customers to understand their needs and explain data.
- Demonstrated ability to communicate effectively in person and via telephone with members employer groups brokers physicians and physician office staff using strong dialogue and customer service competencies
Benefits
All benefitseligible Presbyterian employees receive a comprehensive benefits package that includes medical dental vision shortterm and longterm disability group term life insurance and other optional voluntary benefits.
Wellness
Presbyterians Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your wellbeing. Earn gift cards and more by taking an active role in our personal wellbeing by participating in wellness activities like wellness challenges webinar preventive screening and more.
Why work at Presbyterian
As an organization we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are locally owned notforprofit healthcare system of nine hospitals a statewide health plan and a growing multispecialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 14000 employees including more than 1600 providers and nearly 4700 nurses.
Our health plan serves more than 580000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drugfree and tobaccofree employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Employment Type
Part-Time
