Azure Virtual Desktop AVD Support Specialist5PuneCoimbatore
Azure Virtual Desktop AVD Support Specialist5PuneCoimbatore
Posted on :
04-04-2025
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1 Vacancy
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Job Description
Job Title: Azure Virtual Desktop (AVD) Support Specialist
Experience: 5 to 8 years
Location: Remote (USA EST Shift Time: 09:00 AM to 06:00 PM)
Mandatory Certification: AZ104 (Microsoft Certified: Azure Administrator Associate)
Initially two month pune then coimbatore
Job Overview:
We are seeking an Azure Virtual Desktop (AVD) Support Specialist to join our team. This role is responsible for managing maintaining and troubleshooting Azure Virtual Desktop (AVD) environments. You will ensure the optimal performance security and availability of virtual desktop infrastructure while providing exceptional support to endusers and internal teams.
If you have extensive experience with Azure Virtual Desktop Windows VMs Azure Monitor and troubleshooting and hold the AZ104 certification we would love to have you on our team!
Primary Responsibilities:
AVD Environment Management:
- Configure deploy and manage Azure Virtual Desktop (AVD) environments.
- Optimize session hosts and user profiles for performance scalability and reliability.
- Manage virtual machines storage and networking within the AVD ecosystem.
- Implement and manage application delivery within AVD sessions to ensure efficient performance.
Support and Troubleshooting:
- Respond promptly to user issues related to AVD including connectivity performance and application access.
- Troubleshoot and resolve technical issues related to virtual desktops remote apps and user profiles.
- Collaborate with endusers to address sessionrelated challenges and educate them on best practices.
- Work closely with cloud and networking teams to resolve complex technical issues.
Security and Compliance:
- Apply and enforce security policies within the AVD environment including MultiFactor Authentication (MFA) and Conditional Access Policies.
- Ensure compliance with industry standards and organizational policies (e.g. SOC II GDPR).
- Regularly patch and update session hosts and other related infrastructure to ensure system security.
Monitoring and Reporting:
- Use tools like Site24x7 Azure Monitor Log Analytics and Application Insights to actively monitor AVD environment performance.
- Generate performance and usage reports to ensure AVD systems are running efficiently.
- Provide recommendations for scaling and resource optimization based on usage trends and performance metrics.
Documentation and Training:
- Document configurations troubleshooting steps and standard operating procedures (SOPs) for AVD.
- Create and maintain a knowledge base for recurring AVD issues.
- Provide training sessions to endusers and junior IT staff on AVD features functionalities and best practices.
Skills and Qualifications:
- Experience: 5 to 8 years in managing Azure Virtual Desktop (AVD) environments.
- Primary Skills:
- Azure Virtual Desktop (AVD) management and support.
- Experience with Windows VMs and Azure Monitor.
- Strong troubleshooting skills in a virtualized environment.
- Secondary Skills:
- Azure Networking and Storage management within AVD ecosystems.
- Experience with Azure Security policies like MFA Conditional Access etc.
- Certifications:
- AZ104: Microsoft Certified: Azure Administrator Associate.
- Soft Skills:
- Strong problemsolving and analytical skills.
- Excellent communication skills to work with endusers and internal teams.
- Ability to work independently in a fastpaced environment.
Shift Timing:
- USA (EST): 09:00 AM to 06:00 PM.
virtual desktop,azure networking,azure monitor,azure storage management,azure virtual desktop (avd) management,mfa,windows vms,azure,conditional access,troubleshooting
Employment Type
Full Time
Key Skills
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