ADA Accommodation Coordinator
ADA Accommodation Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Taking care of people is at the heart of everything we do and we start by taking care of you our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. Its an opportunity to do something meaningful each and every day. Its having support for your mental physical financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference who enjoys a challenge and above all if youre someone who cares theres a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work
Most Loved Workplace
Forbes BestinState Employer
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque IA : 4141 Westmark Drive Dubuque IA 52002
Cedar Rapids IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401
Coralville IA: 3273 Ridgeway Drive Coralville IA 52241
Dublin OH : 5500 Glendon Court Dublin OH 43016
New Albany OH : 7795 Walton Parkway New Albany OH 43054
Indianapolis IN: 8909 Purdue Road Suite 501 Indianapolis IN 46268
Irving TX: 2201 W. Royal Lane Suite 125 Irving TX 75063
Memphis TN : 8125 Sedgwick Way Memphis TN 38125
Southfield MI : 300 Galleria Officentre Southfield MI 48034
Orlando FL : 12650 Ingenuity Dr Orlando FL 32826
PRIMARY PURPOSE: To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA state and/or client requirements; to make timely referrals for appropriate disability and federal/state leave of absence eligibility review; and to ensure the ongoing processing of claims.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Informs claimants of documentation required to process claims required time frames and claims status either by phone written correspondence and/or claims system.
- Reviews medical information to determine if the claimant meets the requirements under ADA state and/or client requirements for a qualifying condition.
- Makes claim determinations to approve noncomplex ADA claims or makes a recommendation to team lead to deny claims based on the ADA state and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines ADA and state regulations and/or clientspecific process provisions.
- Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.
- Conducts initial employee interview per process guidelines.
- Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines inhouse clinicians ADA job accommodation specialists).
- Refers cases as appropriate to team lead.
- Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organizations quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Two 2 years of related experience or equivalent combination of education and experience required. One 1 year of benefits or claims management experience preferred.
Skills & Knowledge
- Excellent oral and written communication skills
- PC literate including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Good negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle workrelated stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding travel as required
Auditory/Visual: Hearing vision and talking
NOTE: Credit security clearance confirmed via a background credit check is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions duties or local variances. Management retains the discretion to add or to change the duties of the position at any time.
#disabilitycoordinator
Sedgwickis an Equal Opportunity Employer and a DrugFree Workplace.
If youre excited about this role but your experience doesnt align perfectly with every qualification in the job description consider applying for it anyway! Sedgwick is building a diverse equitable and inclusive workplace and recognizes that each person possesses a unique combination of skills knowledge and experience. You may be just the right candidate for this or other roles.
Required Experience:
IC
Employment Type
Full-Time
