Case Manager - Veterans

Position Title: Case Manager

Reports To: Project Coordinator

Classification: Salary (Exempt); Essential

Location: Greenbelt MD

Hours: Flexible Schedule; FullTime position

About Us:

Friendship Place is a nonprofit organization serving the Washington DC region and empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs with positive demonstrable results and a lasting impact on the community and beyond. Our programs are personcentric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values:

Friendship Place is a personfirst organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say Yes
• Caring at the Core
• Agents of Change
• Support Empowerment and Development
• Integrity and Accountability

Summary:

This position provides Homeless Prevention and Rapid ReHousing services through the Supportive Services for Veteran Families Grant. Services are to be provided to lowincome Veteran families that are at risk of becoming homeless or who currently are homeless. The Veterans First program follows a Housing First model and philosophy. The Case Manager will always utilize best practices and participantcenteredness. The Case Manager will assist Veteran Families in quickly maintaining or obtaining permanent housing to achieve housing stability within 90 days. The Case Manager will work to empower lowincome Veteran Families in DC Arlington Alexandria Loudoun Prince William Fairfax Montgomery Frederick and Prince Georges counties to become stably housed.

Responsibilities:

• Provide prevention and rapid rehousing services to at least 50 lowincome Veteran Families annually.
• Maintain services to a caseload of a minimum of 15 Veteran families at any time.
• Develop implement and revise 90day housing stability plan with Veteran Families.
• Case Management as it pertains to housing stability plan.
• Deliver facetoface contact to participants when safe and appropriate.
• Foster wellness and independence.
• Engage participants and assess individual needs preferences and strengths.
• Assist participants in locating and maintaining permanent housing.
• Make appropriate referrals to identified needed services.
• Act as a liaison with landlords and other community stakeholders.
• Collaborate with agencies providing services to participants including community government and VA.
• Participate in multidisciplinary meetings and regular supervision.
• Maintain paper and electronic files.
• Maintain participants electronic records in the Homeless Management Information System.
• Demonstrate empathy and flexibility in responding to participants needs and requests.
• Attend professional training and conferences as required
• Minimum of 50 of time spent in the field
• Perform all other duties as assigned

Background & Qualifications:

• High School Diploma/GED Required
• Bachelors Degree Preferred
• At least 1 year experience in case management customer service community resources provider or similar setting preferred
• Valid drivers license and ability to operate motor vehicle
• Understanding and/or experience working with Veterans
• Experience with HMIS data entry preferred
• Experience providing services to families preferred
• Strong written and verbal skills
• Ability to work well under pressure
• Ability to work as a team player

Physical & Environmental Requirements:

A minimum of 50 of time may be spent working in the field with participants in the car outdoors or in shelters. Other time will be spent in the office completing administrative paperwork and meeting with the supervisor.

Background Checks

The selected candidate will be required to complete and pass background checks specific to contract requirements which may include reference checks education and employment history verifications criminal history background checks and fingerprinting FBI Background Checks National Sex Offender Registry Checks and Driving Record checks.

Direct Reports: None

Indirect Reports: None

Specific Requirements: Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured registered etc. and the employee must have a valid drivers license.

Other Details

Application Deadline: This job is open until filled or until the hiring manager determines they can no longer accept applications.

Compensation: The hiring pay range is between $58117.00 and $63506.00 annually. The starting annual salary is based on a step system. A candidates starting pay determination is based on meeting the basic position requirements and current completed education credentials and work experience. Please note: The step system is set and not open to pay negotiation.

Benefits: We offer an excellent benefits package including lowcost health insurance health reimbursement flexible spending accounts employerpaid dental vision short and longterm disability life insurance 403B defined contribution plan matching employee assistance programs professional development employee resource groups 14 paid holidays 15 days of vacation and 10 days of sick leave during 1st year of employment and much more! (Benefits are prorated for parttime employees).

COVID19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID19 in accordance with the agencys COVID19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law CDC guidelines and the DC Department of Health.

Location: Greenbelt MD

Interview Process: Phone screening panel style interview final interview.

Website: www.friendshipplace

Equal Opportunity Statement:

We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.

Reasonable Accommodation Statement

Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at

How to Apply: Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting https://friendshipplace/whoweare/careers/