Product Manager - E-comm Systems and Ecosystem Operations - Remote South Africa -
Product Manager - E-comm Systems and Ecosystem Operations - Remote South Africa -
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1 Vacancy
Job Description
Job Title: Product Manager Ecommerce Systems and Data Ecosystem Operations
Location: Remote
Department: VP of Digital
Job Type: FullTime
About the Role:
We re looking for a dynamic and detailoriented Product Manager to lead the functional development and optimization of our ecommerce website and systems integrations. This role sits at the intersection of business creative and technical teams focusing on solving complex problems improving operational efficiency and driving scalable solutions across platforms.
You ll be responsible for managing crossfunctional initiatives across ecommerce operations data infrastructure and internal systems to support business growth and customer satisfaction.
Key Responsibilities:
Ecommerce Site Management:
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Collaborate with the VP of Digital to execute the ecommerce product roadmap aligned with business goals and KPIs.
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Partner with UX/UI designers developers and stakeholders to deliver enhancements that improve site functionality and user experience.
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Conduct regular site audits to ensure performance accuracy and optimal customer journey.
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Own code deployment processes including QA and staging site management.
Operations & Fulfillment Coordination:
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Serve as the primary web liaison between operations fulfillment and customer experience teams.
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Ensure accurate inventory management proper shipping configuration and seamless order flow.
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Proactively identify and resolve fulfillment or operational issues affecting customer experience.
Web Asset & Launch Project Management:
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Manage the endtoend process of digital asset creation for product pages coordinating between creative product and web teams.
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Track and maintain project timelines to align with launch goals and broader company initiatives.
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Oversee the QA process for onsite experiences across multiple teams before launch.
Internal Systems & Integrations:
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Administer and improve internal platforms such as Airtable Power BI and other business tools.
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Manage system integrations and automations via Zapier and custom APIs.
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Streamline connectivity across ecommerce ERP CRM inventory and marketing systems.
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Troubleshoot systemic issues impacting operations fulfillment and reporting.
Data Ecosystem & Reporting:
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Ensure accurate flow and management of businesscritical data across platforms.
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Optimize ETL processes and platform integrations including Fivetran and Google Cloud Platform (GCP).
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Manage and maintain dashboards and reports particularly in Power BI for actionable crossfunctional insights.
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Partner with leadership to evolve tracking analytics and reporting frameworks.
Qualifications:
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Bilingual in English and Spanish able to receive business requirements in English and translate effectively for Spanishspeaking developers.
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3 years in product management digital project management or ecommerce with experience working closely with developers.
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Strong understanding of the Shopify Plus platform and thirdparty app integrations.
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Experience managing business platforms such as Airtable Power BI and cloudbased tools.
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Proficient with automation/integration tools like Zapier and basic API workflows.
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Solid grasp of ETL platforms (e.g. Fivetran) and cloud environments (e.g. GCP).
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Proven track record working crossfunctionally across operations logistics creative and technical teams.
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Familiarity with tools like Asana Jira or Trello.
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Highly organized with the ability to juggle multiple complex projects.
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Experience with code deployments version control (e.g. GitHub) and QA processes.
Bonus Points For:
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Experience in consumer ecommerce especially in fashion beauty or lifestyle brands.
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Background or strong interest in UI/UX design and usability testing.
How to Apply:
If youre ready to join a fastpaced collaborative team that values innovation and crossfunctional excellence please submit your resume and a brief cover letter outlining your experience and interest in the role.
Employment Type
Remote
Company Industry
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
