Receptionist
Receptionist
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Job Description
Job Title
ReceptionistJob Description Summary
This role provides a topnotch experience in every interaction while delivering a variety of onsite workplace services. With a focus on anticipating needs actively listening to residents and visitors and ensuring every interaction is smooth efficient and seamlessJob Description
Key Responsibilities:
Access Pass Management:
Request name and identification of the visitor/contractor
Contact the person the visitor is requesting to see to confirm meeting
Verify identification and check
Request visitor completes sign in documentation then issue pass
Ensures the visitor/contractor access pass is returned at the end of the visit
Locker Management:
Manage the employee locker allocations using the required system
Ensure all lockers are true requests following the Storage and Locker Guidelines
Release any locker from exiting employees for reallocation
At times locker checks may be performed on request from HR
Storage Management:
Manage request for team storage either allocated to a tambour unit or fixed joinery
Ensure that any tambours not in use are empty and the key kept with workplace
Ensure all team storage in use is current via the quarterly storage audit
Ensure all spare keys are tagged and recorded and kept in the keytel
Meeting Room/ Event Management:
Manage bookings for the client meeting room spaces
Take any requirements at the time of the booking and schedule as appropriate (Set up etc)
Follow up bookings 48 hours in advance to reconfirm the booking
Book any catering as required
Follow up the caterers and process invoices to the BU cost centre
Manage the set up and knock down
Background and Experience
Strong receptionist / customer service background
Previous experience in a FOH environment at another large organisation
Professional verbal and written communication skills
Ability to multitask
Able to demonstrate a commonsense approach to problem solving
Qualification:
Minimum completion of Higher School Certificate
Minimum Certificate III in Hospitality preferred
Australian Citizenship required
Currently hold or must be willing to obtain security clearance
Why join Cushman & Wakefield
As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman & Wakefield means you will benefit from
Competitive salary and opportunity for career progression
4 weeks annual leave a year (pro rata for part time employees)
Being part of a growing global company
A Supportive and flexible environment;
We have a vision of the future where people simply belong.
Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but everyday. We embrace diversity across race colour religion sex national origin sexual orientation gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community it means we go way beyond than just talking about it we live it. If you want to live it too join us.
We are committed to keeping you our workplaces and our client spaces safe & healthy.
As an equal opportunity employer Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: Cushman & Wakefield
Employment Type
Full-Time
