Deal Desk Manager
Deal Desk Manager
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1 Vacancy
Job Description
Were on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future everyone will work in tandem with expert AI assistants who find knowledge create and synthesize information and execute work. These assistants will free people up to focus on the higherlevel creative aspects of their work.
Were building a system of intelligence for every company in the world. On the surface you can think of it as Google ChatGPT for the enterprise. Under the hood our platform is the connective tissue between AI and knowledge. It brings all of a companys knowledge together understands it at a deep level provides industryleading search relevance over it and connects it to generative AI agents and applications.
Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Were a diverse team of curious and creative people who want to help each other get big things doneso we can help other teams do the same.
Were backed by some of the Valleys leading venture capitalistsincluding Sequoia Kleiner Perkins Lightspeed and General Catalystand have assembled a worldclass team with senior leadership experience at Google Slack Facebook Dropbox Rubrik Uber Intercom Pinterest Palantir and others.
About this team:
As the first dedicated Deal Desk Manager you will collaborate closely with Sales Legal Finance and Operations to streamline processes provide strategic guidance and ensure alignment across teams. Your role will be instrumental in shaping our deal strategy and supporting crossfunctional growth.
We work closely with teams across the organization to deliver practical innovative and businessfocused support that drives growth and success. As part of the team youll support a wide variety of functions from sales and finance to product and strategy embodying our get to yes approach.
We are looking for a strategic and detailoriented Deal Desk Manager to build and lead our Deal Desk function. As the first dedicated Deal Desk hire you will play a critical role in shaping our deal strategy streamlining processes and ensuring crossfunctional alignment across Sales Legal Finance and Operations. You will also provide deal structure guidance improve contract workflows and optimize pricing and approval frameworks to drive efficient and scalable growth.
What youll do:
- Establish Deal Desk Operations: Develop and implement best practices for deal structuring approvals and to support scalable growth.
- Strategic Partnership: Serve as a trusted advisor to the Sales team providing guidance on deal structure pricing and contract terms to drive successful outcomes.
- CrossFunctional Collaboration: Work closely with Legal Finance and Operations to ensure deal processes are efficient and comply with company policies.
- Approval Workflow Development: Create and maintain approval workflows ensuring appropriate visibility and governance over nonstandard deals.
- Process Improvement: Identify bottlenecks in the deal process and implement automation or process enhancements to increase efficiency.
- Data Analysis and Reporting: Analyze deal trends and performance providing insights to leadership to refine pricing and contracting strategies.
- Training and Enablement: Educate Sales and other key stakeholders on deal processes policies and best practices to ensure consistency and compliance.
What youll bring:
- Experience: 5 years in Deal Desk Revenue Operations or a similar function within the SaaS/technology industry.
- Technical Proficiency: Strong understanding of deal structuring pricing strategies and contract negotiation processes.
- Systems Expertise: Proficiency in CRM and CPQ tools with a preference for Salesforce experience.
- Analytical Skills: Excellent problemsolving abilities with the capacity to balance risk efficiency and business goals.
- Attention to Detail: Strong organizational skills with the ability to manage multiple deals simultaneously.
- Independence and Initiative: Ability to work independently and build a function from the ground up in a highgrowth environment.
- Adaptability: Comfortable navigating ambiguity and adapting to changing priorities in a dynamic environment.
- Commitment to Gleans Values:
- Make it CustomerDriven: We put our customers first ensuring that their needs and success guide everything we do.
- Make it Happen: We take ownership move with purpose and deliver results.
- Make it Better: We embrace curiosity and continuous improvement always seeking ways to elevate our work.
- Make it Together: We believe in the power of collaboration and build strong partnerships to achieve shared goals.
What youll get:
- Competitive compensation
- Medical Vision and Dental coverage
- Flexible work environment and timeoff policy
- 401k
- Company events
- A home office improvement stipend when you first join
- Annual education stipend
- Wellness stipend
- Healthy lunches and dinners provided daily
For California based applicants:
Compensation offered will be determined by factors such as location level jobrelated knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
Required Experience:
Manager
Employment Type
Full Time
