Front Desk Manager
Front Desk Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- The Front Desk Manager will work the front desk 35 hours a week with 15 hours of administrative work per week.
- Ensure consistent service excellence by all team members resulting in a clean crisp and friendly frontend experience.
- Assists in training and supervising team members for the Front Desk and Kids Club Departments to deliver our Golds Gyms service promise consistently
- Effective professional labor management Creates and manages Front Desk & Kids Club schedules before Assistant General Manager signs off on them. Ensures the timely correction of all missed punches for Kids Club and Front Desk teams.
- Responsible for the monthly inventory process to be completed accurately and on time including managing and receiving orders for Retail & Concessions.
- Responsible for control of cash deposit with General Manager signoff ensuring daily deposits are made on time and follow all Cash Management procedures. Ensures that all Front Desk policies and procedures are followed such as proper member checkin telephone inquiry guest registration replacement of member ID
cards delinquent account procedures account change requests & updates travel/guest passes. - Ensures that all Kids Club policies and procedures are followed such as check in/pick Up Kids Club rules all Safety Policies CPR Requirements KC Sales and Agreement Completion etc.
- Maintains personal sales production expectations on monthly basis.
- Free Golds Gym Membership to all our locations in the Carolinas!
- 20 Employee Discount on Clothing and Products
- 401K benefits
- Ability to earn in commissions and bonuses
- High school diploma or equivalent required
- Excellent customer service skills are required
- Ability to communicate effectively with both staff and members
- Ability to communicate effectively verbally nonverbally and in writing is required
- Understanding of basic accounting principles is required
- Understanding of basic cash processing procedures is required
- Functional computer skills are required
- Ability to multitask
- Must be able to work a flexible work schedule to include holidays and weekends
- Must be able to lift 25 lbs repeatedly and stand for extended periods of time
- Uphold Golds Gym mission and values
- Comply with all Golds Gym policies and procedures
What started out in 1965 as a small gym in Venice Beach California has since become the most wellknown and traditional fitness company in the world Golds Gym. Over the last 55 years Golds Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger Lou Ferrigno and Franco Columbu worked out at the original Golds Gym which went on to become the most legendary gym in the world. In the fitness industry the brand enjoys cult status and universal appeal with 96 aided brand awareness.
We attribute much of our success to our company culture. Were downtoearth reliable and entrepreneurial but also enthusiastic collaborative and creative.
If this feels like you we cant wait to get your application!
Required Experience:
Manager
Employment Type
Full-Time
