Service Manager
Service Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Service Manager Position
Our client a provider of comprehensive 24/7 preventive and predictive mechanical system maintenance and repair for condominiums commercial and institutional buildings is looking for a Service Manager. This role includes a generous monthly car allowance uncapped sales commissions companyprovided cellphone and laptop medical insurance and accrued vacation and personal days.
Responsibilities
- Review and renew all agreements ensuring all relevant parties are aware of the terms and conditions
- Train Service Technicians and Dispatcher to write and review detailed work order notes
- Recruit and hire new Service Technicians and Admin support staff
- Monitor service department budget and pricing to maintain planned gross profit goals
- Conduct annual performance reviews with Service Technicians
- Facilitate scope of work meetings with the service team before starting work
- Order and ensure delivery of all equipment materials and subcontracts prior to starting work
- Ensure subcontractors are vetted and insured properly
- Address customer complaints within 24 hours
- Maintain service vehicle fleet including inspections repairs and licensing
- Coordinate with dispatcher to assign work for new contracts and projects
- Conduct startup on all new agreements and train customers on new equipment
- Lead and facilitate regular safety meetings with Service Technicians
- Identify and pursue opportunities for project work within existing and new accounts
Qualifications
- Proficient computer skills with the Microsoft Office Suite
- Resultsoriented individual with a focus on delivering exceptional customer service
- Excellent interpersonal communication with team members and clients
- Entrepreneurial mindset with the ability to recognize and pursue revenue opportunities through servicetoproject upselling
If youre a dedicated and driven individual with a passion for delivering topnotch service and driving team success this Service Manager position is a great opportunity for professional growth. Dont hesitate apply today!
Employment Type
Full Time
