Sales Member Services Representative
Sales Member Services Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k) matching
- Employee discounts
- Opportunity for advancement
- Training & development
- We work hard but love to have fun with our students and each other!
- Training is paid and Lifeguard/CPR courses are provided infacility exclusively to Goldfish employees!
- Shifts are set each week and consistent until YOU request a new schedule!
- Financial bonuses and advancement opportunities including supervisory and management positions!
- Wonderful warm and tropical atmosphere centered around kids and family comfort!
- Even better Due to the rapid growth of our school advancement opportunities exist for the right candidate.
- Flexible hours and scheduling
- Competitive pay
- Growth opportunities
- Valuable work experience
- Increased social opportunities
- Future references/referrals
- Onthejob training and certification opportunities
- Experience working with children.
- Relate well to children parents team members and have great communication skills.
- Must have or obtain Lifeguard & AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff limited exclusively to Goldfish Swim School staff members!
- Excellent interpersonal communication and organizational skills
- Promotes quality customer service face to face and over the phone to current and future guests.
- Process sales and enrollment transactions.
- Acts as the first point of contact for current and future Goldfish guests and responsible for presenting a positive image for the company.
- Answers telephones responds to inquiries takes messages and screens and directs phone calls in a professional manner.
- Processes student registrations using effective sales/customer service techniques.
- Resolves customer concerns/complaints using a professional approach.
- Assists members with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks in students on the attendance tracking system.
- Maintains cleanliness and safety of the front desk area Snack Shack area changing areas restrooms and observation area.
- Monitors Snack Shack and Treasure Island Retail areas for guest services restocking and occasional visual merchandising.
- Checks voicemail and email correspondence and responds in a timely manner.
- Makes collection calls to resolve open account problems.
- Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
- Fulfills other duties and responsibilities as assigned by the Employer including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview!
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
