Sales Associate (Luxury Retail)

• Display enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices, and services
• Advise customers on product ranges best suited to their needs
• Achieve the sales target and focus on increasing sales by using advanced sales techniques
• Focus on up selling/ cross selling
• Maintain customer relationships in order to build long term brand loyalty
• Handle new launches, promotion of products and visual merchandising
• Ensure stock replenishment at all times
• Maintain general cleanliness, hygiene standards, and visual displays
• Implement CRM at the store level and providing relevant feedback
• Coordinate with customer care center for after sales service
• Generate daily sales report
• Follow all company procedures in ordering, cash handling and other common practices

Requirements

• Graduate or a Diploma in business administration, sales or related courses.
• Selling experience of at least 2 years preferably in high end segment in retail, eyewear, hospitality, or brands
• Excellent communication (including spoken and written English).
• Strong selling skills & customer oriented
• Confident, friendly & engaging personality
• Well-mannered and polite
• Immaculately groomed & physically fit
• Good numerical ability and IT skills