$1200.00 SignOn Bonus FOR FullTime Employees
$600.00 SignOn Bonus FOR PartTime Employees
ABOUT RMA:
RMA Worldwide ChauffeuredTransportation is a leading provider of premium transportation servicesoperating in Maryland Massachusetts New Jersey New York PennsylvaniaTexas Virginia and Washington DC. We pride ourselves on offering a diversefleet that includes sedans SUVs sprinters minibuses and Motor Coachesenabling us to provide accurate concierge service by blending seamlesstechnology and logistics across 650 cities worldwide. Embracing the belief thatperfection is an ongoing pursuit we aspire to achieve excellence in everymoment making RMA the premier choice of employer. Embarking on a career at RMAmeans embarking on continuous learning and growth. Whether youre starting inour operations customer service or management we offer opportunities andskill enhancement. Working at RMA isnt just about providing transportation;its about embodying our core values and ensuring exceptional service in everycity every time.
VISION STATEMENT:
At RMA Worldwide Chauffeured TransportationEvery Ride Counts starts with recognizing that Every Employee Counts.We must lead the industry by example championing a culture of excellenceintegrity and continuous improvement where Every Employee Counts andplays an integral role in our collective success. We are committed to offeringour clients an exceptional travel experience seamlessly integrating technologyand logistics to refine our driving force: Every Ride Counts!
POSITION STATEMENT:
Exceptional Service. Everywhere. Every Time. Ifthis resonates with you as a logistics professional please look no furtherthan RMA Worldwide. As a Dispatcher you are part of a team thatserves as a vital link between our clients and chauffeurs ensuring theseamless coordination and timely of ground chauffeured transportationservice across RMA locations. Dispatchers are responsible for efficiently scheduling routing andassigning vehicle chauffeurs to fulfill client reservations while maintaininga high level of customer satisfaction. A successful dispatcher works in a fastpacedenvironment and utilizes their excellent communication and organizationalskills to manage incoming service requests allocate resources effectively andmonitor the progress of assigned trips. RMA seeks a seasoned Dispatcher who canremain calm under pressure and make quick decisions and will be critical inaddressing any unexpectedchallenges or changes to schedule. We invite you to contact and join usin this adventure!
ESSENTIAL FUNCTIONS:
- Using telephones twoway radios or text messages tocontact employees or emergency personnel
- Communicates with otherdepartments and clients to ensure that transportation needs are met.
- Ensure that all vehiclesare fully stocked with supplies.
- Maintains a fleet ofvehicles in good working order as well as records associated withvehicles.
- Assigns drivers to jobsand ensures that each driver has the correct documents and permits necessary tocomplete the job.
- Provides feedback whennecessary on timekeeping vehicle maintenance and safety records related tofleet operations.
- Maintains the departmentsfleet of vehicles and records related to vehicle maintenance.
- Reviews schedulinginformation for accuracy checking for overtime compliance and maintainingrecords.
- Audits the schedules ofother transportation employees.
- Keeps records of alldocumentation and documentation related to our service to help ensure that anydiscrepancies are addressed immediately
- Coordinates with otherdepartments as needed such as customer service or accounting to troubleshootdiscrepancies
- Helps answer questions orprovides information related to departments other than transportation.
- Other duties as assigned.
Location: Houston TX 77055
Requirements
- Proficient with computers
- Ability to tolerate high stress situations
- Strong communication and interpersonal skills
- Strong attention to detail and problemsolving skills
- Listening skills and verbal communication
- Experience in data entry
- Proficient in English (oral and written)
- Must be able to follow oral and written instructions (in English)
- Outstanding organizational and multitasking abilities
- This position is a safety sensitive function and may be subject to DOT drug and alcohol testing requirements Ability to work 3 12 hours shift and one 1 4 hour shift 3.5 days off a week
OTHER DUTIES:
Please note this jobdescription is not designed to cover or contain a comprehensive listing ofactivities duties or responsibilities required of the employee for this job. PositionStatement Essential Functions or Requirements may change at any time with orwithout notice.
EDUCATION AND EXPERIENCE:
Possess a high school certificateof graduation or its equivalent. Have at least 2 years of dispatch experienceand at least 2 years of prior experience with Transportation Software orDispatch Software.
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on acomputer.
Must be able to lift up to 15 pounds at times.
* Signon bonus paid out: $1200 at $100/month for 12 months $600 at $50/month for 12 months; payment ends if employment ends prior to the final payment*
Benefits
Dental Vision 401k