Senior Account Manager
Senior Account Manager
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1 Vacancy
Job Description
We are Enteractive a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custommade tech (Re)Activation Cloud we communicate with players around the world to promote our clients platforms while making sure they play responsibly!
We are seeking a highly skilled and dynamic Senior Account Manager to join our team at Enteractive. As a Senior Account Manager you will be responsible for managing a portfolio of key accounts ensuring their longterm success and driving revenue growth. This is a strategic and clientfacing role requiring frequent travel to attend industry conferences events and meetings to strengthen relationships and drive new opportunities.
What youll be doing:
Own and manage a portfolio of key accounts developing and executing tailored strategies to ensure the longterm success and growth of each account.
Develop comprehensive account plans aligned with client business objectives and ensure that Enteractives services continue to add value at every stage of the client lifecycle.
Build maintain and deepen relationships with key stakeholders including Clevel executives operational teams and decisionmakers within client organizations.
Act as the primary strategic partner for senior stakeholders fostering trust and acting as a consultant to clients to support their business growth.
Serve as the internal advocate for clients ensuring that their feedback and needs influence company strategy product development and service delivery.
Identify opportunities for upselling and crossselling Enteractives products and services to maximize account value.
Monitor and track account performance identifying areas for improvement and capitalizing on new business opportunities.
Lead regular business reviews with clients providing performance insights forecasts and actionable recommendations to drive continuous improvement.
Prepare and present detailed weekly monthly and quarterly reports to senior management covering KPIs account status and strategic recommendations.
Report on account health trends risks and key opportunities to senior stakeholders to support informed business decisions.
Collaborate closely with internal teams (Operations Business Development IT etc. to align on account strategies optimize service delivery and ensure seamless of projects.
Ensure that all departments are informed of client needs ensuring effective crossfunctional collaboration and timely of solutions.
Represent Enteractive at highprofile industry conferences events and networking opportunities acting as an ambassador for the company and strengthening client relationships.
Cultivate and manage relationships with potential clients and industry influencers to expand the companys network and influence in the market.
Mentor and guide junior account managers sharing knowledge best practices and supporting the development of highperforming teams.
Foster a culture of accountability collaboration and excellence across the account management team.
Perform additional duties as assigned by the company as needed to support the overall business goals and ensure client satisfaction.
What you bring:
Minimum 3 years of client facingaccount management experience within theB2B iGammingenvironment with a focus on building and maintaining seniorlevel relationships.
Strong strategic thinking and ability to develop tailored account growth strategies.
Experience with upselling and crossselling with a demonstrated ability to increase revenue within existing accounts.
Strong business acumen and understanding of industry trends risks and opportunities for improvement.
Excellent presentation and negotiation skills with the ability to engage stakeholders at all levels of an organization.
Excellent communication skills in English and secondary languages are highly desired.
Ability to analyze data identify trends and provide strategic recommendations for client and company success.
Willingness to travel frequently for conferences events and client meetings with a flexible approach to managing worklife balance.
Strong leadership skills with experience mentoring or managing junior team members.
Experience with CRM tools and performance tracking systems.
Ability to work collaboratively in a fastpaced dynamic environment while maintaining attention to detail and meeting deadlines.
What we offer:
Competitive salary and commission structure based on performance
The company will provide essential work equipment including a laptop monitor headset etc. Additional tools or resources may be considered based on your roles requirements
Training and development opportunities will also be available along with a multicultural and comfortable office environment.
Working at Enteractive means being part of a team with more than 33 nationalities in 3 locations: Malta Romania and the US. Being in business for more than 10 years we are now in an exciting scaleup phase because of all the great talented people we have with us. We always strive to be better working hard while enjoying a good portion of fun and competition!
Join Enteractive Empowering Customer Relationships Driving Growth.
To learn more about Enteractive visit our career site Facebook Instagram and LinkedIn.
Employment Type
Full Time
