Channel Sales Manager - Mumbai

About the Role:
This seniorlevel Individual Contributor role requires a minimum of 12 years specific to
Channel Sales and Channel Management in India West. Seeking candidates who have
experience building channel sales through resell with GSI Resellers Distributors and
Hyperscalers having success in building multimillion sales revenues and ARRs
through coselling with Tier 1 partners in India. Candidates should have a strong
understanding of the Enterprise sales methodology and a deep knowledge of Chanel
Management through Partner Program and Profitability. The Candidate must have a
current Clevel network of Channel Partners which can be leveraged for cosell with a
track record of delivering on sales targets successfully through the indirect channel.
The ideal candidate will have a proven track record in nurturing executivelevel partner
relationships and demonstrating exceptional business planning skills. You will have
made significant contributions to growth within high growth SaaS and Software
industry with a preference in ITSM Cybersecurity Customer Experience or Application
sales.

Responsibilities:

• Strategically manage and expand major channel partnerships in the India West driving substantial revenue growth.
• Develop and implement comprehensive strategies for partner engagement focusing on highvalue opportunities in the EX/CX space.
• Mentor and inspire a team fostering a culture of innovation and excellence in partnership management.
• Collaborate with regional business heads and crossfunctional teams to align partnership strategies with overall business objectives.
• Establish and maintain strong executive relationships with key partners ensuring mutual growth and success.
• Key understanding of the India Distribution landscape with previous experience working in a tier 2 model.
• Drive partner program enhancements including incentive models enablement strategies and performance metrics to maximize partner engagement and revenue generation.
• Regularly review and adjust strategies to respond to market changes and partner feedback ensuring alignment with company goals and partner needs.

Location: The candidate should be operating out of Mumbai and manage the West territory

Qualifications :

• Minimum 12 years of experience in SaaS or channel sales with a focus on strategic partnership management.
• Demonstrated success in developing and executing highimpact partner strategies.
• Strong ability to engage and influence Clevel executives with excellent presentation and communication skills.
• Proven track record of driving significant revenue growth through strategic partnerships.
• SaaS background is highly preferred with a deep understanding of software and services alliances. Preferred industry experience in ITSM DataCenter Solutions or Cybersecurity will be preferred
• Willingness to travel frequently to engage with partners and internal teams.
• Masters degree in a Technology or Business Field is preferred.

Additional Information :

We offer a range of benefits including life and longterm disability insurance a
generous learning and reading budget fitness allowance free yoga classes a cycleto
work scheme and a fully stocked pantry. Our inclusive workplace welcomes diverse
backgrounds and perspectives fostering a rich and vibrant environment.
Join us at Freshworks where your expertise in strategic partnership management will
be pivotal in driving our growth in the crucial India market.

Benefits

• Companyfunded Life & LongTerm Disability insurance
• Generous Learning & Reading budget
• Fitness allowance
• Free yoga classes
• Cycle to Work Scheme
• Wellstocked pantry with healthy options
• Employee Assistance Program for you and your family
• 25 days annual PaidTimeOff
• Discounted Tax Support Services
• A commitment to equality and diversity in the workplace

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

No

Employment Type :

Fulltime