drjobs Team Leader Customer Site

Team Leader Customer Site

Employer Active

1 Vacancy
The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

West Greenwich, RI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Work Schedule

Standard (MonFri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.

Job Description

Job Title: Supervisor Process Development

Requisition ID:

Thermo Fisher Scientific Inc. is the world leader in serving science with annual revenue of approximately $40 billion. Whether our customers are accelerating life sciences research solving analytical challenges growing efficiency in the laboratories improving patient health through diagnostics or the development and manufacturing of lifechanging therapies we are here to support them.

This position is in West Greenwich RI.

How will you get here

  • Associated Degree or equivalent required. Bachelors degree preferred.
  • 35 years of progressive proven experience preferred
  • Must maintain Thermo Fisher Scientifics FourI Values
  • Demonstrates a strong desire to serve the customer and the interpersonal skills to collaborate with various levels of personnel at the customer site
  • Must always deliver excellent customer service while maintaining a professional appearance
  • Operating skills to use handheld devices and learn to enter data in various systems as needed
  • Possesses the organizational skills to multitask manage time and meet SLAs
  • Efficient intermediate skills in Microsoft Office suite of software
  • Experience in laboratory settings and GLP/GMP environments preferred

What will you do

Ensure accurate training (EHSS SOPs TRNQs) is assigned to the team and completed in a timely manner
Triage safety or compliance incidents and participate in investigation & CAPA
Address customer concerns and communicate issues/flow interrupters to Amgen Quality Control and ULS management
Coordinate resources and adjust schedules as appropriate to manage peak workloads
Monitor team efficiency track and report operational metrics savings initiatives SLA adherence
Manage business continuity plans and promote crosstraining
Lead and/or participate in internal and client meetings related to PD
Meet with Amgen PD management on a routine basis to review service levels and share feedback
Drive process improvements
HRrelated: Handle employee performance onboard/terminate employees review timecards manage employee engagement & attrition further strong team mentality
Provide inlab operational support on an as needed basis including: Media preparation bioreactor support glass wash and lab consumables

Knowledge skills abilities:

  • Experience with HLEE CRIS My Buy procurement programs a plus
  • Proficient Microsoft Office skills (Word Excel Visio Outlook Teams)
  • Proficient verbal and written communication skills
  • Detail oriented problem solving promotes partnership
  • Able to lift push and pull 50 pounds consistently

Employment Type

Full-Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.