Senior Business System Analyst ITP B-BU
Senior Business System Analyst ITP B-BU
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Job Description
Position Description
Seattle Public Utilities is seeking aSenior Business System Analyst (ITP BBU) to joinourEnterprise Asset Management (EAM) Team.This role is crucial in providing work and asset management solutions that enable SPU to efficiently manage infrastructure risks and maintenance tasks. The position coordinates responses to daily operational challenges with SPUs work and asset management systems including Maximo Data Splice and Geographic Information System (GIS) Inspection Applications.
About Seattle Public Utilities:Seattle Public Utilities (SPU) is a communitycentered utility that delivers vital services to Seattle residents and businesses including drinking water drainage and wastewater and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPUs work includes system maintenance and improvements and keeping Seattle clean. Over 1400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.
For more information about Seattle Public Utilities (SPU) checkout the:
SPU commits toOur City ValuesandRace and Social Justiceas core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting hiring and promotional opportunities.We know work isnt only about what you do its also about who you work for and with! SPU provides a fun and familyfriendly work environment that supports a work life balance including:
- Hybrid work schedule opportunities
- Familyfriendly and multicultural work environment
- Generous benefits package
- Free public transportation options
- City pension plan with employer/employee contributions
- Growth potential and advancement opportunities
Job Responsibilities
Operational and Technical Support
Design and implement asset management system solutions aligned with organizational goals
Provide expert troubleshooting for Maximo Data Splice and related platforms
Design and manage system operating location hierarchies and asset records
Conduct quality assurance and functional acceptance testing
Serve as technical Subject Matter Expert for enterprise asset management systems
Business Process Optimization
Lead development of business requirements and innovative practices
Create ReliabilityCentered Maintenance (RCM) profiles
Develop detailed process mapping and workflow optimization
Establish andmaintainstandard operating procedures
Identifyopportunities for process automation and enhancement
Training and Change Management
Design and deliver comprehensive training programs
Develop user documentation and learning resources
Lead user acceptance testing initiatives
Provide mentoring and coaching to team members
Manage implementation processes
CrossFunctional Collaboration and Support
Partner with IT project managers and product owners
Collaborate with subject matter experts across departments
Engage stakeholders in solution development
Foster strong relationships through dependable support
Lead crossfunctional team initiatives
Data Analysis and System Validation
Generate and analyze operational metrics
Perform data profiling and quality improvement
Develop andmaintainbusiness intelligence reporting
Execute system testing and validation processes
Establish data governance standards
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.Qualifications
Education:Bachelors degree in Computer Information Systems Management Information Systems or related field if NO degree candidates will need two 2 additional years of qualifying experience).
Experience: Requires three 3 years of experience with work and asset management systems (Maximo preferred) and with systems or business analysis; Data management and business reporting; Operations systems or ERP systems support.
Note: A combination of education and/or experience providing equivalent background may substitute for the required education or experience.
Workplace Schedule/Environment:
- This position offers a hybrid work schedule. Starting January 2 2025 City employees will have the option to work remotely two days per week. Individual schedules will be determined by agreement between employees and their supervisors.
- Primary day shift with occasional evening and weekend assignments. Oncall availability required for emergency response during nonstandard hours
- Work is performed in both office and public settings.
Desired Qualifications:
- Experience supporting enterprise systems including Work/Asset Management GIS and ERP with expertise in business analysis process modeling and system troubleshooting
- Experience practicing project management methodologies including Agile and Waterfall with focus on test planning performance metrics and workflow optimization
- Leadership capabilities encompassing group facilitation relationship management and crossfunctional team collaboration
- Technical proficiency in documentation training development and Microsoft Office suite (Access PowerPoint Excel Word)
- Strategic thinking and analytical problemsolving with strong ability to manage multiple priorities independently
- Excellent communication and stakeholder management abilities
- Experience in utility operations or public sector environment
Additional Information
Application Requirement(s):
A complete NEOGOV/Government Jobs online application
Supplemental questionnaire responses
Attached Resume & Cover Letter describing your skills and experience in relation to this position.
Candidates submitting an incomplete Application Packages will NOT be considered
The salary range for this position is$52.63 $79.00 per hour $109891 $164952 annually).
This hiring process involves a background check of conviction and arrest records incompliance with Seattles Fair Chance Employment Ordinance SME 14.17. Applicants will be provided an opportunity to explain or correct background information.Benefits: The City of Seattle offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and longterm disability insurance for employees and their dependents.More information about employee benefits is available on the Citys website at:https://www.seattle/humanresources/benefits/employeesandcoveredfamilymembers/mostemployeesplans.
Who may apply:The City of Seattle encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation age sexual orientation or gender identity.
If you have any questions please contact Erika Monroe at .
Learn more about Seattle Public Utilities at our web page www.seattle/util/.
Required Experience:
Senior IC
Employment Type
Full-Time
