Windows Configuration Management Administrator
Windows Configuration Management Administrator
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1 Vacancy
Job Description
We have an opening for a Windows Configuration Management Administrator to support the Windows enterprise configuration management services. You will provide technical support in the development testing installation and support of the system. You will drive and create configuration management processes obtaining requirements from business units and provide training for configuration management processes. You will work in a dynamic multidisciplinary team environment focusing on tool development and automation for Microsoft technologies. You will be part of the Information Technology Solutions Division (ITSD) within the Computing Directorate and working as part of the LivIT Workforce Enablement Team that supports the LivIT program.
This position offers a hybrid schedule blending inperson and virtual presence. You will have the flexibility to work from home one or more days per week.
This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.
You will
- Provide daytoday advanced configuration management support to individual customers by responding to technical support requests while using a high degree of independent discretion and judgment in analyzing and determining the probable cause of problems.
- Provide advanced guidance to individuals regarding configuration management services usage and functionality suggested techniques best practices and resolution to problems involving unexpected application behavior.
- Participate in architecting/designing/proof of concept/deployment of a new Configuration Manager environment.
- Contribute to major system upgrades and updates including installations and support of configuration management applications on Windows environments.
- Perform Quality Assurance testing to support application change with respect to updates upgrades and migrations.
- Research and analyze productivity enhancing applications for configuration management processes.
- Interface with configuration management vendors to address escalated issues and complex problems.
- Architect the design and development of service training and related documentation and provide to the user community
- Perform other duties as assigned.
Additional job responsibilities at the 393.2 level
- Diagnose troubleshoot and resolve complex problems related to configuration management.
- Serve as a technical leader internal and external consultant providing highly advanced technical assistance to the use community and collaborating with customers.
- Lead projects drive problem resolution work with vendors and manage cases if required.
Qualifications :
- Ability to secure and maintain a U.S. DOE Qlevel security clearance which requires U.S. citizenship.
- Bachelors degree in computer science engineering or a related field or equivalent combination of education knowledge and prior relevant experience.
- Broad and indepth knowledge and experience in Windows system administration.
- Experience with Windows configuration management software like Ivanti SCCM or MECM with a strong focus on SCCM/MECM for enterprise level deployment and operations. Microsoft Intune experience is a plus.
- Experience with scripting languages like Windows Batch or PowerShell.
- Experience in Windows troubleshooting configuration deployment documentation and/or operations.
- Ability to independently set priorities and resolve complex problems in a fastpaced environment.
- Experience exercising effective customer support skills in a diverse user community with widely varying levels of computer literacy.
- Proficient interpersonal and verbal and written communication skills with ability to work independently and interact with a multidisciplinary staff in a team environment.
Additional qualifications at the 393.2 level
- Highly advanced knowledge of and substantial experience with Windows operating systems.
- Substantial experience serving as a technical lead on projects achieving positive results and driving projects to closure on time and on budget.
- Experience training and mentoring team members in windows administration.
Qualifications We Desire
- Proficiency using PowerShell to administer Microsoft systems and services.
- Experience directing complex troubleshooting.
Additional Information :
#LIHybrid
Position Information
This is a Career Indefinite position open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory
- Included in 2025 Best Places to Work by Glassdoor!
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules *depending on project needs)
- Our core beliefs visit https://www.llnl/inclusion/ourvalues
Security Clearance
This position requires a Department of Energy (DOE) Qlevel clearance. If you are selected we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also all L or Q cleared employees are subject to random drug testing. Qlevel clearance requires U.S. citizenship.
PreEmployment Drug Test
External applicant(s) selected for this position must pass a postoffer preemployment drug test. This includes testing for use of as Federal Law applies to us as a Federal Contractor.
Wireless and Medical Devices
Per the Department of Energy (DOE) Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes but not limited to cell phones tablets fitness devices wireless headphones and other Bluetooth/wireless enabled devices.
If you use a medical device which pairs with a mobile device you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas Secure Space and Transit/Buffer Space within buildings.
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To learn more about recruitment scams: https://www.llnl/sites/www/files/202305/LLNLJobFraudStatementUpdated4.26.23.pdf
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race color religion marital status national origin ancestry sex sexual orientation gender identity disability medical condition pregnancy protected veteran status age citizenship or any other characteristic protected by applicable laws.
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Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process please use our online form to submit a request.
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The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants employees and nonemployee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
