Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Get HMO beginning day 1 20 night differential allowances and incentives.
Qualifications:
Senior High School graduate with or without call center experience
Completed at least 2 years in college (no back subjects) with at least 6 months of call center experience
College graduate with or without call center experience
With good to excellent English communication skills
Willing to start ASAP and work onsite
Job Summary: Customer Service Representative
Customer Service Representatives assist customers with their concerns understanding their problems and providing solutions through timely calls chats and/or emails.
Responsible for servicing the needs and concerns of customers
Adhere to processes and policies implemented by the company and the client
Identify customers needs clarify information and provide the correct solutions
Build rapport and engage customers by going the extra mile
Ensure proper documentation and manage productivity
Understand set targets and take the necessary steps to ensure that they are met
About WiPro
Wipro BPO is a global information technology consulting and outsourcing company with services spanning financial services travel retail transportation manufacturing healthcare services energy and utilities technology telecom and media. Serving clients in 175 cities across 6 continents they help customers do business better by leveraging their industrywide experience deep technology expertise comprehensive portfolio of services and vertically aligned business model. They have 55 dedicated emerging technologies Centers of Excellence enabling them to harness the latest technology for delivering business capability to clients. Wipro also champions optimized utilization of natural resources capital and talent.
A career at Wipro means a lifelong opportunity to explore your potential continuous growth and the joy of working on the latest technologies alongside the finest minds in the industry. An inspiring combination of growth prospects continuous innovation fair play and a great work culture makes Wipro an exhilarating place to be in.
Employment Type
Full Time
