Telecaller
Telecaller
Posted on :
18-03-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller job involves making outbound calls to potential and existing customers to generate sales answer inquiries and provide customer service often working with scripts and CRM tools to meet sales targets.
Key Responsibilities:
Making Outbound Calls: Contacting potential and existing customers to promote products or services and build relationships.
Answering Inbound Calls: Addressing customer inquiries concerns and complaints.
Generating Sales: Persuading customers to make purchases or schedule appointments.
Providing Customer Service: Resolving customer issues and ensuring customer satisfaction.
Maintaining Records: Keeping accurate records of customer interactions in a CRM system.
Following Up: Following up with leads and existing customers.
Meeting Sales Targets: Contributing to team performance and meeting individual sales goals.
Using Scripts: Following scripts and adapting them to different situations.
Identifying Customer Needs: Understanding customer needs and offering appropriate solutions.
Employment Type
Full Time
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