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You will be updated with latest job alerts via emailGorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15000 ecommerce brands Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations Gorgiass conversational AI understands your brand tools policies and customers to drive personalized 1to1 conversations from editing orders and initiating returns to making product recommendations. Gorgias where every customer interaction feels personal support becomes sales and conversations shape success.
At Gorgias our People Operations team is committed to delivering an exceptional employee experience by ensuring seamless processes and global compliance. As a Payroll Specialist you will play a key role within the People Ops. Team which is part of our People organization. You will also collaborate closely with the Finance & Accounting Team as well as with various stakeholders across the organization whose work directly impacts payroll processes.
Our team is dedicated to operational excellence and is currently focused on key initiatives such as implementing new tools to automate processes and optimizing the payroll experience in a global context.
As Gorgias continues to experience rapid growth we are looking for a highly adaptable individual who thrives on challenges and proactively contributes ideas to improve processes and enhance team success. This is a unique opportunity to work in a dynamic and evolving environment where your creativity and input will have a significant impact.
In this role you will be responsible for:
Coordinating with internal stakeholders to collect accurate information for monthly and biweekly payrolls ensuring all relevant data is prepared for processing.
Collaborating with external vendors responsible for payroll processing ensuring all calculations such as overtime bonuses commissions and PTO are accurate and processed correctly.
Verifying processed payroll to meet accuracy standards and resolving any discrepancies.
Supporting the preparation of reports and assisting with adhoc requests within the People Operations team.
Working closely with the Finance & Accounting teams to meet their requirements and ensure the necessary data flow for reconciliation and financial reporting.
Managing processes related to Direct employees Contractors Freelancers and Employees of Records ensuring compliance and accuracy in their payroll treatment.
Addressing and efficiently responding to employee inquiries related to their payments providing assistance and timely solutions.
Tracking vendor deliverables on payroll SLAs via defined payroll metrics.
Being riskaware and helping to identify report mitigate and track risks in the payroll delivery process.
Supporting the Payroll team lead by providing necessary data and clarifications to questions raised during internal and external audits.
Driving process improvement initiatives to enhance efficiency in payroll operations through automation.
Demonstrating flexibility and adaptability to operate in a fastpaced dynamic environment taking ownership and setting directions with minimal guidance.
A degree in Accounting Finance or a related field or equivalent experience.
Experience coordinating international payrolls with external vendors.
Strong attention to detail and the ability to handle sensitive data.
Excellent communication skills and the ability to collaborate effectively with crossfunctional teams.
Knowledge of payroll regulations in the countries where we operate.
Fluency in English is a must.
Proficiency in Excel and Google Spreadsheets including knowledge of formulas pivot tables and creating macros (preferred).
Professional certifications related to payroll management or relevant courses.
Familiarity with different payroll tools and integrated accounting systems.
5week vacation plus 2 weeks RTT
Paid sick leave
6 weeks full remote/year
Paid parental leave 16 weeks)
50 of public transportation reimbursed
Personal credit card to buy lunches (we use Swile
We provide private health insurance (we use Alan
Get up to 700 to set up your workstation at home (working from home should feel breezy)
Get up to 2000 of learning material and wellness support per year! This includes 1500 for learning material (such as books courses and individual coaching sessions) directly linked to your job scope as well as a 500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
Every quarter we organize an online companywide summit to discuss where were going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds experiences and perspectives. At Gorgias we believe that diverse teams drive innovation and better decisionmaking. We do not discriminate based on race color religion gender identity sexual orientation disability age or any other protected status.
If you need accommodations to participate in the application or interview process perform essential job functions or access other employment benefits please contact us at . Lets grow together!
Required Experience:
Unclear Seniority
Full-Time