Assistant Director of Operations
Assistant Director of Operations
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1 Vacancy
Job Description
Support food and beverage operations for New York Racing Associations horse racing facilities in New York working under the direction of the Director of Operations and assisting in the overseeing of departmental units: Premium Concessions Culinary Accounting and Human Resources.Levy operates all of the food and beverage areas for New York Racing Associations thoroughbred horse racing tracks Aqueduct Racetrack in Queens Belmont Race Track in Elmont and Saratoga Race Course in Saratoga Springs.This position will be based at Aqueduct but will will support Saratoga Race Course from July to September (through Labor Day) and be required to be onsite in Saratoga Springs during this time. Housing will be provided.
Salary:8590K
Other Forms of Compensation: Bonus eligible
Pay Grade:17
Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes Levys diverse portfolio includes awardwinning restaurants; iconic sports and entertainment venues zoos and cultural institutions theaters and convention centers; as well as the Super Bowl Grammy Awards US Open Tennis Tournament Kentucky Derby and NHL MLB NBA NFL and MLS AllStar Games.
Job Summary
Assistant Director of Operations NYRA Levy Restaurants
Support food and beverage operations for NYRAs horse racing facilities in New York working under the direction of the Director of Operations and assisting in the overseeing of departmental units: Premium Concessions Culinary Accounting and Human Resources.
Saratoga Race Track 267 Union Ave Saratoga Springs NY 12866
Aqueduct Race Track 11000 Rockaway Blvd Jamaica NY 11420
Belmont Park (opening 2026* 2150 Hempstead Turnpike Elmont NY 11003
As the Assistant Director of Operations you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation while exceeding guests expectations through strong leadership and management skills and by living The Levy Difference.
Detailed Responsibilities
* Holds team accountable to steps of service to deliver great guest service
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients guests subcontractors notforprofits and Levy team members
* Regularly obtains feedback from clients and guests to improve operations
* Supports and communicates Company initiatives
* Respond and assist in any departmental guest service issues
* Executes all menus promotions and programs as outlined by the Director of Operations in accordance with Levy standards
* Acts as a liaison with the team including partners operational team Levy team and other areas as needed to ensure efficient operational performance
* Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
* Thoroughly and accurately uses applicable Levy systems (Purchasing Systems Pointofsale WFM and more)
* Ensures that all security safety and sanitation standards are achieved
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Employs good safety and sanitation practices
* Follows and enforces responsible alcohol service policies
* Executes required daily reporting in a timely manner
* Ensures required department reports are completed and information is compiled at monthend closing
* Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
* Forecasts and adequately schedules team members to meet operational needs and desired targets
* Uses all performance management tools to provide guidance and feedback to team members
* Promotes a cooperative work climate maximizing productivity and morale
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Interviews hires trains and develops team members according to Levy guidelines
* Mentors department managers to develop their skills and leadership abilities
* Other duties as assigned
Job Requirements
* Previous leadership experience in Hospitality or Retail
* Bachelors Degree in Hospitality Management is preferred
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality food and retail
* Excellent interpersonal and stakeholder management skills
Curious about Life at Levy Check it out: Levy Culture
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants including those with a criminal history (including relevant driving history) in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy team family. And well always take care of family learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drugfree workplace.
Req ID:1352259
Levy Sector
CustclntAcName
SAMANTHA L BRANDENBURG
reqclassification
Required Experience:
Director
Employment Type
Full Time
