University FB Operations Manager Bangalore

Role: University F&B Operations Manager Bangalore
Experience: 812 years
Salary: 6090k/month

The role is with Ground Zeros partner university focused on social impact.

Job Summary:

The Food & Beverage Operations Manager will be responsible for the comprehensive management and oversight of all food and beverage services within the university campus. This role requires a highly experienced and skilled professional with a strong background in hospitality food safety and operational management. The ideal candidate will possess a proven track record of delivering exceptional F&B services managing teams effectively and implementing innovative solutions to enhance the dining experience for students faculty and staff.

Responsibilities:

1. Operational Management:

• Oversee all aspects of F&B operations including cafeterias dining halls cafes catering services and vending operations.
• Develop and implement operational strategies to ensure efficient and effective service delivery.
• Manage daily operations ensuring adherence to quality standards service protocols and hygiene standards.
• Supervise and coordinate the activities of vendor managerial/supervisory staff ensuring seamless operations.
• Monitor and control inventory manage stock levels and minimize wastage.
• Ensure timely and efficient service during peak hours and special events.
• Develop and maintain operational manuals standard operating procedures (SOPs) and checklists.
• Be willing to operate independently through vendor managerial/supervisory staff ensuring smooth operations.

2. Food Safety and Hygiene:

• Implement and enforce stringent food safety and hygiene standards in compliance with relevant regulations and best practices.
• Maintain a valid Food Safety certification such as HACCP or demonstrate equivalent training and knowledge.
• Conduct regular food safety audits and inspections and take corrective actions as needed.
• Train staff on food safety protocols hygiene practices and allergen awareness.
• Ensure proper storage handling and preparation of food items.

3. Financial Management and Procurement:

• Develop and manage the F&B budget ensuring costeffectiveness and financial sustainability.
• Monitor and control expenses analyze financial reports and identify areas for improvement.
• Implement and manage efficient procurement processes ensuring timely and costeffective sourcing of supplies.
• Maintain accurate records of purchases inventory and sales.
• Demonstrate a basic understanding of standard accounting and procurement practices used in the F&B industry.

4. Technology and Innovation:

• Implement and manage technology solutions to enhance F&B operations including pointofsale (POS) systems inventory management software and online ordering platforms.
• Lead the adoption and management of food subscription apps and other relevant digital platforms.
• Supervise and manage the operation of a mechanised kitchen ensuring optimal performance and efficiency.
• Demonstrate proficiency in MS Office particularly Excel for data analysis reporting and planning.
• Stay abreast of industry trends and emerging technologies and recommend innovative solutions to improve service delivery.

5. Team Management and Vendor Relations:

• Provide leadership and guidance to vendor managerial/supervisory staff fostering a positive and productive work environment.
• Conduct regular performance evaluations and provide feedback to vendor staff.
• Build and maintain strong relationships with vendors suppliers and other stakeholders.
• Negotiate contracts and agreements with vendors ensuring favorable terms and conditions.
• Leverage existing connections within the local F&B network to address potential challenges related to supplies vendor selection and staff attrition.

6. Customer Service and Satisfaction:

• Ensure a high level of customer service and satisfaction in all F&B outlets.
• Address customer feedback and complaints in a timely and professional manner.
• Develop and implement strategies to enhance the dining experience for students faculty and staff.
• Conduct customer satisfaction surveys and analyze feedback to identify areas for improvement.

7. Communication and Language Skills:

• Communicate effectively with staff vendors and customers in English (written and spoken).
• Demonstrate proficiency in Kannada and preferably Hindi to effectively interact with local staff and vendors.

Qualifications:

• Bachelors degree in Hospitality and Hotel Management or Catering Technology.
• Minimum of 810 years of work experience in the hotel industry with at least 23 years in a management role.
• Proven experience in managing F&B operations preferably in a largescale setting.
• Strong knowledge of food safety and hygiene standards with relevant certifications (HACCP or equivalent).
• Proficiency in using F&B management software and technology solutions.
• Excellent communication interpersonal and leadership skills.
• Strong organizational and problemsolving skills.
• Ability to work independently and as part of a team.
• Established connections with the local F&B network.
• Proficiency in MS Office particularly Excel.
• Proficiency in English Kannada and preferably Hindi.

Preferred Qualifications:

• Experience in managing F&B operations in an educational institution.
• Advanced certifications in food safety or hospitality management.
• Experience with implementing and managing food subscription apps.

Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on March 11 2025 on GroundZeroJobs

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