FEP Business Process Consultant Open to hiring at the Lead level

About the Opportunity: As a Business Process Consultant in Operations supporting the Federal Employee Program (FEP) you will play a pivotal role in evaluating documenting and optimizing business processes. Your expertise in business analysis process management data analysis program management and strategy development will be critical in ensuring sustainable repeatable and quantifiable processes. Acting as a liaison between FEP Operations and internal/external partners including vendor partners you will provide business analysis and guidance to ensure operational alignment and regulatory compliance.

You will collaborate closely across multiple divisions and departments including Health Services Corporate Finance Audit and Compliance to ensure that business processes are welldocumented and meet the Association regulatory and operational requirements related to FEP business. Supporting the Director of FEP you will oversee crossdivisional program efforts maintain strategic roadmaps and ensure compliance with the Blue Cross Blue Shield Association (BCBSA) FEP Directors Office (FEPDO) and the Office of Personnel Management (OPM).

Additionally you will serve as the primary backup for the FEP Plan Primary manage external communications facilitate Wellmarks FEP Steering Committee and support the FEP Newsletter content. Your ability to assess business process impacts and implement strategic change initiatives will be key to success in this role.

Qualifications :

Required

• Bachelors degree in business finance management or a related field or equivalent work experience.
• 5 years of business process improvement business systems analysis or operational strategy experience in a serviceoriented or regulated environment.
• Experience leading multiintegrated highly complex initiatives with enterprisewide impact.
• Strong ability to synthesize complex data and develop logical datadriven recommendations.
• Deep understanding of business policies regulatory requirements and operational risk management.
• Exceptional stakeholder engagement consulting and advisory skills with the ability to influence at all levels of an organization.
• Strong proficiency in Microsoft Excel Access and data analysis tools.
• Ability to develop and present formal presentations to executive leadership.
• Strategic problemsolving skills with a high degree of intellectual curiosity and a strong ability to anticipate business needs.
• Ability to travel up to 5 as needed.

Required for BPC Lead level:

• Bachelors degree in business finance operations management or a related field or equivalent experience.
• 6 years of business process improvement business systems analysis or operational strategy experience in a regulated or complex operational environment.
• Proven success in enterprisewide process transformation including redesigning business operations and driving largescale change initiatives.
• Deep expertise in regulatory compliance business policies and financial risk mitigation.
• Strong consulting and advisory skills with a demonstrated ability to influence executive stakeholders and crossfunctional teams.
• Highly proficient in data analysis financial modeling and process automation tools.
• Ability to develop and present formal executivelevel presentations with clear databacked insights.
• Experience in budget planning forecasting and resource allocation for largescale programs.
• Ability to travel up to 5 as needed.

Preferred:

• Six Sigma Black Belt or other process improvement certification.
• Experience in enterprisewide process redesign and business transformation efforts.
• Familiarity with FEP regulatory compliance and financial oversight.
• Familiarity with agile methodology (SaFe SCRUM)

Additional Information :

1. Lead crossfunctional business process improvements identifying inefficiencies and driving enterprisewide redesign efforts to optimize FEP program performance.
2. Partner with FEP leadership internal stakeholders and BCBSAFEP entities to assess and implement process enhancements that support operational and compliance goals.
3. Identify operational risks (compliance financial medical management) and implement internal controls to mitigate exposure.
4. Maintain oversight of the BCBSAFEP roadmap ensuring alignment with corporate objectives and strategic initiatives.
5. Analyze regulatory changes and translate them into business strategies to ensure compliance and risk mitigation.
6. Serve as a liaison between Wellmark SMEs leadership teams and external regulatory bodies ensuring seamless communication and alignment.
7. Support the FEP Steering Committee and support strategic governance efforts including external partner engagements.
8. Manage annual plan participation forms for the BCBSA FEP process ensuring Wellmarks eligibility and alignment with incentive programs.
9. Support the coordination of the annual FEP budget in collaboration with senior leadership and finance teams.
10. Oversee the annual recertification process in alignment with Wellmark Compliance BCBSA Blue Cross Blue Shield Association and the FEP Operations Center to ensure adherence to regulatory requirements operational standards and program participation criteria.
11.  Other duties as assigned.

An Equal Opportunity Employer

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