Receptionist Business Support Officer
Receptionist Business Support Officer
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Job Description
Position Summary
The Business Support Officer acts as the first point of contact for visitors customers clients and suppliers and is tasked with maintaining a professional welcoming image of Neilson Financial Services as a company.
It is imperative that this person is well presented and has outstanding communication skills in order to liaise with internal and external stakeholders. This person works with integrity and is trusted to manage confidential tasks. This employee should have excellent multitasking and prioritisation ability to react positively to conflicting demands and requests. They are seen to be a positive personable professional; adaptable and flexible to handle administrative tasks as well as more complex administration assistance to teams across all levels of the business.
Prerequisite Knowledge & Skills
- Previous experience in a varied front of house role dealing with receptionist duties facilities and general administrative functions
- Proven ability to interact over the telephone and facetoface in a clear and professional manner
- Background of working in a fast paced flexible and challenging environment
- Ability to multitask effectively
- Accuracy and attention to detail
- Intermediate PC Word Outlook and Excel skills
- Excellent organisation skills
Duties and Responsibilities
- Managing and maintaining a clean tidy and professional reception area at all times
- Acting as first point of contact for all external customers clients and providers; directing enquiries efficiently to the correct department
- Represent a positive optimistic and enthusiastic ambassador for the business
- Provide any PA/ secretarial support to the Senior Management team as and when required; including preparation of Board and other senior Management meeting reports
- Manage internal complaints regarding the office environment and resolve efficiently or escalate as appropriate
- Maintain cleanliness of all meeting rooms ensuring clean and tidy morning and evening daily
- Replenish supplies in Watering Hole and ensure stock ordered as required.
- Managing all incoming and outgoing post and post room function for the business
- Facilitate business travel arrangements as required
- Support adhoc projects for various departments as and when required
- Provide assistance to the on boarding process for any new starters joining the business as required. Including training material preparation and collation security access passes workstation assessments and desk preparation
- Event planning including quarterly awards incentives sales drives and Social calendar activity
- Look to improve any process or procedures where required to increase efficiency
- Booking meetings as and when required and arranging refreshments or catering for events using agreed suppliers
- Manage all administrative tasks effectively and efficiently within required timeframes
- Update and maintain master security log including parking allocations security pass ID and leavers deactivation
Additional Information :
Whats in it for you
- Exceptional training giving you all the tools to succeed throughout your NFS career!
- We work hard but we know how to have fun too; we have regular theme days and charity events for all to enjoy.
- Life Assurance from day 1 so you are protected too
- Employee Assistance Programme to help and support with life stuff!
- We have plenty of local discounts for coffee outlets restaurants cinemas gyms and more
- Free fruit Flu Vaccinations Cycle to work scheme Eye Test/Glasses Vouchers looking after your wellbeing!
- Enhanced Maternity and Paternity pay
- Pension & 23 days holiday
- Hours Monday to Friday. Part time 25 hours (additional hours potentially available) starting at 8 am can be flexible around the finish time
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
