Leading and participating in the recontact activity to update the enquirers on action(s) linked to their requests/feedback received from authorities and other stakeholders; collect additional information regarding the sought person and identify specific needs that the families may express for referral to relevant departments within or external service providers;
Conducting home-visits to the families also in view of collecting or sharing additional information, developing proximity and acceptance;
Contributing to the institutional efforts aiming at supporting families in their search using existing internal and external data and takes part in the management and analysis of the data.
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