This is a remote position.
- Answer calls professionally acting according to the Interpreters code of conduct.
- Be always prepared to take notes during a call.
- Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one specifically). You will be trained for that.
- Rendering all messages accurately and completely without adding omitting or substituting.
- Provide the highest level of customer service during interpreting
- Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
- Go into internal professional training.
- Be eager to get new professional certifications.
- Communicate and report to your team leader.
- Comply with dress code requirements for video remote interpreting.
Requirements
- Fluent in source language (English) and Native in target language "Portuguese".
- 1 years of over the telephone interpretation experience in a wellknown interpretation company is a plus but not mandatory.
- Good knowledge of medical terminology is a plus but not mandatory.
- Awareness in legal terminology is a plus.
- International certifications in the healthcare industry are a plus (PICSI ALTA HIPAA etc..
- High school diploma in your native language.
- High emotional intelligence and tolerance to different cultures.
- High level of communication listening notetaking and memory retention skills.
Technical requirements:
As this position is fully remote you should comply with several technical requirements for your computer. We need to be sure that your home office will work effectively.
Internet
- Dedicated highspeed private and secured internet connection.
- Minimum download speed 10 Mbps (megabits per second)
- Minimum upload speed 5 Mbps (megabits per second)
- Wired Internet Ethernet Port (WiFi is not allowed)
Systems
- Minimum Windows 10 operating system
- Computers with dual core 2 GHZ processor like an Intel Core i5 or superior
- 8 GB RAM minimum
Equipment
- Single device (computer or laptop) which can run required systems (see #2. No external devices such as cell phones or tablets are permitted)
- External monitors and connectors (if applicable).
- Computers must operate in High Performance mode not balanced or power saver .
- Power adapter plugged in and not operating on battery.
- Chromebook or Mac is not allowed.
- USB Headphones Use a noise canceling wired headset with a builtin microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.
Benefits
- Fully remote position with a clear schedule.
- Fulltime position (business and weekend hours).
- Immediate availability to start working after onboarding.
- Internal Certified training.
- Monthly fee payments.
- Contract type of employment.
Fluent in source language (English) and Native in target language "Portuguese". 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory. Good knowledge of medical terminology is a plus, but not mandatory. Awareness in legal terminology is a plus. International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.. High school diploma in your native language. High emotional intelligence and tolerance to different cultures. High level of communication, listening, note-taking, and memory retention skills. Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure that your home office will work effectively. Internet Dedicated high-speed, private, and secured internet connection. Minimum download speed 10 Mbps (megabits per second) Minimum upload speed 5 Mbps (megabits per second) Wired Internet, Ethernet Port (Wi-Fi is not allowed) Systems Minimum Windows 10 operating system Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior 8 GB RAM minimum Equipment Single device (computer or laptop) which can run required systems (see #2. (No external devices, such as cell phones or tablets, are permitted) External monitors and connectors (if applicable). Computers must operate in High Performance mode, not balanced or power saver . Power adapter plugged in and not operating on battery. Chromebook, or Mac is not allowed. USB Headphones Use a noise canceling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.