Senior Technical Specialist Messaging
Senior Technical Specialist Messaging
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Job Description
Union: NonUnion
Site: Toronto General Hospital
Department: UHN Digital Systems and Services
Reports to: Architect and Manager
Work Model: Hybrid; This will be a largely remotework position but UHN reserves the right to require onpremises presence when necessary. We expect the successful candidate will be based within commuting range of the Greater Toronto Area.
Hours: 37.5 per week
Salary: $95862 $119827 per annum
Shifts: Monday to Friday;
Status: Permanent FullTime
Closing Date: March 10 2025
Position Summary
This position will be our leading specialist in the flow and security of email and related services providing toptobottom support for its ongoing operation in a 24/7 environment. Critical clinical and business applications are key dependencies. Additional skills will be used in the domains of user identity (credentials authentication authorization auditing) system identity (configuration location supported applications licensing) and general systems administration. The role may act as an escalation path for the Digital Service Desk and may be part of one or more ITSM Resolver Teams and may be delegated tasks by the manager.
Duties
- Plans configures and monitors several enterprise email platforms
- Plans configures and monitors eFax system
- Investigates and remediates reports of email and efax delay and nondelivery
- Works directly with endusers as required
- Creates and maintains documentation and reports
- Supports security and privacy standards
- Performs related duties as required
Qualifications :
- SMTP email flow including tracing troubleshooting and log review
- Email security platforms such as Proofpoint or similar
- Email security technologies such as SPF DKIM DMARC and emerging technologies
- Postix Sendmail and/or related email software
- Distribution list software such as Mailman Listserv or similar
- Azure Exchange and Azure identity services (Azure AD/Entra)
- TLS certificate management in the email context
- The Domain Name System
- Electronic Fax (eFax) systems
- General familiarity with Unix/Linux and Microsoft Windows
- This position requires good professional judgement ability to work with significant autonomy and the ability to work professionally with vendors end users colleagues and all levels of corporate management.
Additional Information :
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
