Customer Service Representative -
Posted on :
23-02-2025
Employer Active
1 Vacancy
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Job Description
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- Answer incoming calls and address customer inquiries and issues.
- Efficiently handle customer complaints and work towards satisfactory resolutions.
- Direct customers to the appropriate departments or personnel when necessary.
- Adhere to the company s customer service policies and procedures.
- Strive to achieve performance metrics set by management such as call duration and customer satisfaction rate.
Requirements
- : 28
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- ( )
- 5 (9 )
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- 15 5000
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- Not to exceed 28 years.
- Residence: Giza Cairo or Shubra ElKheima.
- Education: University degree or fouryear institute diploma.
- Working days: 5 days a week 9hour shifts with a 1hour break.
- Workplace: Abbasia.
- Paid training: 21 days (5000 EGP).
- Social and health insurance provided.
. . . . . Answer incoming calls and address customer inquiries and issues. Efficiently handle customer complaints and work towards satisfactory resolutions. Direct customers to the appropriate departments or personnel when necessary. Adhere to the company s customer service policies and procedures. Strive to achieve performance metrics set by management, such as call duration and customer satisfaction rate. Requirements : 28 - - ( ) 5 (9 ) 21
Employment Type
Full Time
Key Skills
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